- Cardinal Health (Baltimore, MD)
- …innovation deliver the most cost effective and workflow efficient patient care possible. The Customer Success Manager is critically important role to the ... a strategic customer in Baltimore, Maryland** **Responsibilities:** The WaveMark ** Customer Success Manager ** holds the ultimate accountability for… more
- General Dynamics Information Technology (Fort Meade, MD)
- …related experience **US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Customer Success Manager to support our Identity, Credential, ... a hybrid position that will require some onsite support.** As a Customer Success Manager , you will be responsible for advocating, supporting, facilitating,… more
- Stanley Black and Decker (Towson, MD)
- ** Customer Success Manager ** **- MSUITE** **Remote- United States** **Come make the world and accelerate your success .** It takes great people to achieve ... BLACK+DECKER(R), CRAFTSMAN(R), STANLEY(R), CUB CADET(R), and HUSTLER(R). **The Job:** As a ** Customer Success Manager ** , you'll be part of our Tools and… more
- Confluent (Annapolis, MD)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable recommendations to… more
- Microsoft Corporation (Washington, DC)
- …our customers modernize with confidence. The DIB OU is currently seeking an enthusiastic ** Customer Success Account Manager (** **CSAM), Manager ** to ... are collaborating with the Account Team to a create a customer success plan, delivering value to customers through strategic engagement, technical alignment,… more
- Autodesk (Washington, DC)
- **Job Requisition ID #** 25WD89436 **Position Overview** As a Senior Manager , Customer Success Digital Transformation at Autodesk, you will lead a team of ... Project Managers and coordinate capability planning for the customer success technology planning portfolio with emphasis on digital transformation. You will… more
- Cisco (Washington, DC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- EBSCO Information Services (Annapolis, MD)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers to ensure… more
- General Motors (Annapolis, MD)
- …Be a customer advocate. We are seeking a highly strategic and results-oriented **Sr. Manager , Head of Customer Success ** GM Energy to lead our ... Customer Success team. This pivotal role will be responsible for...role will be responsible for defining and executing our customer success vision, ensuring our customers achieve… more
- Verint Systems, Inc. (Annapolis, MD)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- GCG (Annapolis, MD)
- …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...and engineering teams, you will ensure our solutions exceed customer expectations while driving growth. Our team operates with… more
- Qualtrics (Washington, DC)
- …over 5,000 people across the globe who think that's work worth doing. **Principal Technical Success Manager - Goods and Services** **Why We Have This Role** The ... Customer Success Team is at the heart...Customer Success Team is at the heart of Qualtrics. From...with the clients they support. + As a Technical Success Manager , you should both be a… more
- Sprinklr (Washington, DC)
- …more about our culture here: The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a trusted advisor responsible ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Marriott (Bethesda, MD)
- …Senior Director of Mobile Product as part of the overall Digital team, the Senior Manager , Mobile App Marketing & Product Success will play a strategic role in ... and lead internal and external product release strategies and customer communications across digital and physical channels to support...drive app adoption and user engagement in various regions. Success in this role will be measured by the… more
- PagerDuty (Annapolis, MD)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/ Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on ...talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the… more
- Nutanix (Washington, DC)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI...customer business needs. + Create and document tailored Customer Success Plans that align with customers'… more
- PNC (Washington, DC)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a Senior Marketing Manager , within PNC's Retail Growth Marketing ... in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for developing,… more
- Amazon (Jessup, MD)
- …your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National ... operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms....engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- Lumen (Annapolis, MD)
- …cross-functional role that requires partnering and collaborating across Experience, Marketing, Sales, Customer Success , Product and GPS. This role will support ... participate in the program: executives, executive assistants, chiefs of staff, sales, customer success , and marketing + Create content using executives' voices… more