- Genesys (Washington, DC)
- …work. Join the team and create the future of customer experience together. Customer Success Manager About Genesys Genesys orchestrates billions of ... while improving employee productivity and engagement. Position Purpose We are seeking a collaborative Customer Success Manager to drive customer value… more
- Oteemo, Inc (College Park, MD)
- …to identify, implement, and track appropriate metrics for team and program success . Strong Product, Process-oriented, and Customer Service mindsets. Additional ... Development, DevSecOps, Cybersecurity, Experience and Design, Organizational Change Management, and AI -enabled solutions, but our approach is what truly sets us… more
- ZipRecruiter (Washington, DC)
- …We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI -driven smart matching technology, the company actively connects millions of all-sized ... soundbites, think on their feet, and navigate interviews with ease; customer -focused, clearly communicating "why it matters" for employers, job seekers, and… more
- Deloitte (Baltimore, MD)
- Manager , Quality Engineer AI /ML As a Manager , Quality Engineer specializing in artificial intelligence ( AI ) and Machine Learning (ML) technologies, you ... will actively engage in your AI /ML craft, taking a hands-on approach to multiple high-visibility...Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve… more
- Amgen (Washington, DC)
- …while transforming your career. **Role Overview** We are seeking a **Digital Product** **Sr** ** Manager ** **( AI )** within Enterprise AI & Data Science to ... lifecycle of AI and machinelearning initiatives from inceptionthru scale, utilizing AI PM tools for discovery, prototyping and customer insights. + Champion… more
- MongoDB (Washington, DC)
- …relationships across MongoDB teams, organizations and offices ** Success Measures** The Senior Manager , Customer Success will be successful in this role ... MongoDB is looking for an experienced and results-oriented people leader to grow our Customer Success program in our Enterprise East region. You will play a… more
- Sprinklr (Washington, DC)
- …more about our culture here: The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a trusted advisor responsible ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI , Sprinklr's unified customer experience management… more
- GetWellNetwork, Inc. (Washington, DC)
- …points of contact in our account model for the client, providing superior customer success to patients, nurses, administrators, other staff members. Actively ... gain alignment on the interactive patient care blueprint for Success . Ultimately, the Client Service Manager will...genuine passion for the product and hospital outcomes + Customer Success focus - we are each… more
- Johns Hopkins University (Baltimore, MD)
- …expertise in AI /ML topics with a deep understanding of generative AI model concepts. Classified Title: IT Project Manager Role/Level/Range: ATP/04/PG ... Project Manager_** who will lead projects focused on delivering AI and generative AI software tools to...technical knowledge in IT domains where the IT Project Manager is responsible. Duties will also require building and… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Senior Product Manager Reporting to: Chief Product Officer Location/Travel: This position can be based remotely; preference for candidates based in the ... Get Well is seeking a highly motivated Senior Product Manager to drive the evolution of our product portfolio....In this role, you will harness deep market insights, customer feedback, and competitive analysis to shape innovative product… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …Leadership: Work closely with product management, engineering, sales, marketing, and customer success to ensure alignment and seamless execution of ... Job Title: Product Marketing Manager Reporting to: Director of Product Marketing Location:...engagement and care coordination solutions, including our cutting-edge agentic AI products. Reporting to the product function, you will… more
- Microsoft Corporation (Washington, DC)
- …patterns to help the FDE function grow and evolve. + Celebrate impact: identify customer success stories and bring them forward to showcase the real-world value ... Fortune 500. We are looking for a Principal Program Manager to join our team. To help our largest,...offerings. + Experience in leading complex deployments of Generative AI /traditional ML solutions. Customer Experience Program Mgmt… more
- Stanley Black and Decker (Towson, MD)
- **Senior Manager of Product Design** **Hybrid, Towson, MD, United States** **Come make the world and accelerate your success .** It takes great people to achieve ... CUB CADET(R), and HUSTLER(R). **The Job:** As a **Senior Manager of Product Design** , you'll be part of...with a product thinker's mindset-driving the creative process from customer insight to digital impact. This leader will champion… more
- Quorum (Washington, DC)
- …and advocacy. Act as the primary liaison for onboarding, implementation, and ongoing success . + ** Customer Success Management:** Ensure customers are ... 350 team members across the globe. As **Technical Account Manager ** (TAM) - Salesforce, you will own a portfolio...+ 3+ years of experience in technical account management, customer success , or a similar client-facing role… more
- Lenovo (Washington, DC)
- …+ A customer -centric mindset with a passion for aligning sales efforts with customer success outcomes The base salary range budgeted for this position is ... eCommerce SMB Sales Transformation Manager **General Information** Req # WD00082161 Country/Region: United...Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a… more
- PagerDuty (Annapolis, MD)
- … pain points into elegant, intuitive solutions + Define and measure success through adoption, customer satisfaction, and cross-platform experience quality ... a more equitable world-all in a flexible, award-winning workplace. **Principal Product Manager , Chat Experience** PagerDuty is seeking a Principal Product Manager… more
- Lumen (Annapolis, MD)
- …world and shape the future. **The Role** We are seeking a Principal Product Manager to lead the strategy, development, and go-to-market execution of new product and ... product leader with deep expertise in network security, threat intelligence, and AI -based security solutions, particularly in areas like autonomous agents, AI… more
- Quorum (Washington, DC)
- …trusted advisor by understanding their needs, business objectives, and pain points. + ** Customer Success :** Ensure clients are fully utilizing our platform and ... 350 team members across the globe. As an **Account Manager ** , you work directly with Quorum customers to...opportunities. **Required Qualifications** + 3+ years of experience in customer success , account management, or a related… more
- Saildrone (Washington, DC)
- …Commercial Capture Team plays a pivotal role in Saildrone's growth and mission success . 50% Manager , Proposals - Lead Saildrone's proposal development process ... vehicles (USVs) are extreme-endurance platforms equipped with advanced sensors and proprietary AI to provide persistent insights above and below the sea surface.… more
- EBSCO Information Services (Annapolis, MD)
- …end-to-end technical implementation process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding the overall ... most embracing hybrid or remote work models. As an AI -enabled service leader, we thrive on innovation, forward-thinking strategies,...and budgets to ensure project milestones are met. Consult Customer Success Manager on key… more
