- Pearson (Annapolis, MD)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Philips (Baltimore, MD)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...Customer Success Lead. You will specify and provide planning proposals...to participate in our comprehensive Philips Total Rewards benefits program , which includes a generous PTO, 401k (up to… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Success Manager will support clients to improve the ... intelligence of their sales and service agents. The Senior Customer Success Manager will work...manage client and internal team communications at both the Program and Executive levels + Identify opportunities to expand… more
- Meta (Washington, DC)
- …partners leverage our models and all of its functionality.We are seeking an experienced Customer Success Manager to join our team, focused on enabling ... empowering businesses to unblock their full potential. **Required Skills:** Customer Success Manager , AI Partnerships...state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please… more
- Sprinklr (Washington, DC)
- …Experience, Operational Excellence, Profitable Growth and Team & Culture. Sprinklr's Customer Success Managers (CSMs) align highly skilled expertise, thought ... ability to deliver organizational-wide impact, the CSM develops and program manages a plan to empower the customer...& skills:** + Minimum of 6 years' experience in Customer Success , Technical Account management, Technology Consulting… more
- Sedgwick Government Solutions (Bethesda, MD)
- …To support high-quality program delivery, we are looking for a Client Success Manager with a combination of healthcare and Client Service experience to ... achieving program outcomes for SGS's valuable Federal clients. **Client Success Manager Responsibilities** + Perform duties including direct account… more
- Qualtrics (Washington, DC)
- …over 5,000 people across the globe who think that's work worth doing. **Analyst, Technical Success Manager - Public Sector** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- Cisco (Washington, DC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- EBSCO Information Services (Annapolis, MD)
- …global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions ... value for the customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product usage against key performance… more
- Amazon (Washington, DC)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... agile, and lower costs. AWS is seeking a Sr Customer Solutions Manager (CSM) to guide and...opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, orchestrate advanced… more
- Amazon (Jessup, MD)
- …the future of the National Security by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- KBR (Washington, DC)
- Title: Deputy Program Manager Deputy Program ...issues as they pertain to the support of the Customer + Identify issues and adapt program plans ... cybersecurity. Who You Are KBR seeks an experienced Deputy Program Manager who, alongside the Program...according to the Customer feedback on program cost, performance, quality, schedule and risk. + Develop… more
- CACI International (Fort Meade, MD)
- Deputy Program Manager - Army Counterintelligence Command Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to ... Continental US * * * **The Opportunity:** As Deputy Program Manager supporting the Army Counterintelligence Command...senior levels of the client organization. + Meet with customer and contractor personnel to formulate and review task… more
- Nutanix (Washington, DC)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI...customer business needs. + Create and document tailored Customer Success Plans that align with customers'… more
- Ricoh Americas Corporation (Washington, DC)
- **Hospitality Customer Experience Manager ** POSITION PROFILE Provides exceptional service-related support to Service Delivery customers in hospitality, ... concierge, and Ricoh Workplace Services. The Hospitality, Customer Experience Manager supervises day-to day operations...create customized reporting for clients. + Oversee the catering program for sites and ensure quality. + Work closely… more
- Microsoft Corporation (Washington, DC)
- …data-first applications and driving a data culture. The Fabric CAT team is a customer success and advisory team within the Azure Data product organization ... teams and customers. We are looking for a Principal Program Manager to join our team. This...process. These engagements will function in support of the success of the product, field, and customer … more
- Lincoln Financial (Annapolis, MD)
- … customer experience, customer engagement, vendor or relationship management, customer success , or similar role related to the specific responsibilities ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...needs of Lincoln's customers + Defines the vision and success measures for prioritized product offering(s) in collaboration with… more
- Cisco (Washington, DC)
- …to Researchers and Research leaders + Partner with other Operations teams (Design, Product, Customer Success and Experience) and Program Management to ensure ... the Role:** We're looking for a Senior Research Operations Program Manager to join Splunk's Research &...+ Develop metrics and KPIs to track recruiting health, success and customer experience + Develop new… more
- FranklinCovey (Annapolis, MD)
- …of Revenue Operations of Customer Growth and our Sr. Director of Customer Success . The position will co-own the go-to-market (GTM) strategy, manage our ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer...third of this role will focus on our Client Success team, with the other two thirds supporting our… more
- CACI International (Annapolis Junction, MD)
- Deputy Program Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... * * **The Opportunity** We are seeking a **Deputy Program Manager ** to join **CACI** in supporting...This position offers an exciting chance to drive project success while also shaping the growth of our team.… more