- Abbtech Professional Resources (Washington, DC)
- …technology for the District Maintain service level agreements related to Desk Side support Service /Incident requests Work with other technical ... problem recognition, research, isolation, resolution, and follow-up steps. Supervises help desk operation and is a focal...Experience using an endpoint management tool to provide remote support | Required | 3 Strong Customer Service… more
- Dexian - DISYS (Washington, DC)
- …Steer development on software applicationsJob DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy client located in ... dutiesWorking with a custom applicationGood communication skills, good customer service skillsThis person does system administration and account administration-troubleshooting… more
- CCS (Washington, DC)
- …CSS offers a variety of administrative services, ranging from Human Resources to logistics and facilities to help desk support .PId0178cf514a0-35216-34455571 ... Operations Command (USSOCOM)Preservation of the Force and Family (POTFF) Programs Support Contract The United States Special Operations Command (USSOCOM) is a… more
- Leidos (Rockville, MD)
- …who provide unmatched support to our clients. **Primary Responsibilities** **:** + Provides Help / Service Desk support to end users on a variety ... (NRC)** . In this mission we provide Tier 1 Help Desk Support to the...job. **Please Note:** **This position is covered under the Service Contract Act and is subject to minimum wage… more
- TEKsystems (Halethorpe, MD)
- …2. Microsoft Word 3. Connection issues Work Schedule: 8am - 5pm Skills: Help desk , Customer service , Technical support , Service desk , ... itsm, healthcare support , Password reset, servicenow Top Skills Details: Help desk ,Customer service ,Technical support , Service desk… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support ,Troubleshooting **Certifications:** ... * Supervises help desk operations at the shift or small help desk level. Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: *… more
- General Dynamics Information Technology (Annapolis, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS -...TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop, and/or systems hardware… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech ...At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help… more
- General Dynamics Information Technology (Washington, DC)
- …providing customers with the best possible service and conveying a sincere willingness to help . + Service Desk Manager is a key role, tasked with ... experience **Job Description:** Transform technology into opportunity as a Help Desk Manager with GDIT. A career...drive service improvements. + Service Desk Manager offers specialist advice and support … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,People Management,Technical Support ... desk operations at the shift or small help desk level. Supervises non-exempt support...and assist other functions of the service desk as needed. * Analyzes help … more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support ,Information Technology (IT) ... your opportunity to make a personal impact as the ** Help Desk Manager** providing IT support...improvement and managing 'shift left' activities; + Maintaining program service levels pertaining toresponse and resolution time frames; +… more
- System One (Washington, DC)
- IT Help Desk Support **Employment Type:**...update records. + Liaise shift duties with other IT Service Desk staff and arrange handing over for ... hierarchical and functional escalation guidelines and addressing and highlighting Service Desk challenges to superiors. + Participate...applied at the Network to improve the level of service delivery and remote technical support . +… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 1 Help Desk Support Services Specialist** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...years' experience. + Experience in a service desk , call center, or other support role ... in the field - come join us today! The Help Desk Specialist serves as a member...skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 2 Help Desk Support Services Specialist** to join our team ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...users. If unable to diagnose problem, will work with service desk management or Tier 3 to… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team ... to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are ... people are our differentiator. As a Service Desk Deputy Program Manager you will help ...not limited to: + Provide program support as a Service Desk … more
