- NCR VOYIX (Annapolis, MD)
- …institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are ... succeed in today's competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our ... in the heart of our nation's capital. As a Help Desk Technician , you are...issues with individual workstations. + Serving as subject matter expert to answer questions about hardware and software related… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed… more
- NTT DATA North America (Washington, DC)
- …an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst with Top Secret Clearance to join our ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …forward to supporting our customers professionally. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for software and ... configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with...Provide excellent customer service, while serving as a technical expert and liaison to NIH clients and contract staff… more
- Pearson (Annapolis, MD)
- …in a calm, courteous and efficient manner + Prior technical contact center / Help Desk experience required + Strong working knowledge of the Application Service ... into callers' computers when necessary, using the appropriate department tech support processes + Define and feedback/recap user problems...the Training Facility + Act as a subject matter expert and peer mentor for the team as appropriate… more
- Serco (Washington, DC)
- …program status or issues impacting the program. + Provide Subject Matter Expert (SME) support and assist the Government with technical analyses, inquiries, research, ... time. **Additional desired experience and skills:** + Active-Duty experience (former Missile Technician ) in submarine service (SSBN) is a plus. + Recent experience… more