- Rocket Software (Annapolis, MD)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior ... Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior … more
- Pearson (Annapolis, MD)
- …calls to action based on customer segment. **Systems** Manage our Customer Success Platform, including data management , building playbooks, dashboards, ... with Pearson's WFS products by collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be… more
- NASCO (Annapolis, MD)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... Plan Architects and NASCO personnel. Assists the Director of Customer Success to ensure the Plan/NASCO contract...contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager … more
- Trellix (Annapolis, MD)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Philips (Baltimore, MD)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...if:** + Bachelor's / Master's Degree in Business Administration, Customer Relationship Management or equivalent. 5+ Years… more
- Zoom (Annapolis, MD)
- We are looking for an amazing Customer Success Manager (CSM) to join our team. The ideal candidate will build strong relationships with customers ensuring ... servicing large spend, strategicaccounts Previous experience working in a Client or Customer Success role within one of these industries: cloud/SaaS, UCaaS,… more
- Cornerstone onDemand (Baltimore, MD)
- The Customer Success Manager (CSM) is...field. + Minimum of 3 years of experience in Customer Success within the Talent Management ... customer advocacy. As the trusted partner for the customer on use-case, product functionality and talent management...presentation, consulting and analytical skills. + Have passion for customer success . + Enjoy working in a… more
- Meta (Washington, DC)
- …partners leverage our models and all of its functionality.We are seeking an experienced Customer Success Manager to join our team, focused on enabling ... of AI and empowering businesses to unblock their full potential. **Required Skills:** Customer Success Manager , AI Partnerships Responsibilities: 1. Own a… more
- Sprinklr (Washington, DC)
- …achieved. **Preferred qualifications & skills:** + Minimum of 6 years' experience in Customer Success , Technical Account management , Technology Consulting or ... Operational Excellence, Profitable Growth and Team & Culture. Sprinklr's Customer Success Managers (CSMs) align highly skilled...in using customer health data to drive customer management activities, inform recommendations and manage… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …health system clients, focusing on both customer retention and revenue growth. The Customer Success Manager will work closely with clients to ensure the ... Manager - West Coast Reporting to: VP, Customer Success Location: Remote; Preference for West...growth, including upselling and cross-selling additional products or services. Customer Relationship Management : + Serve as the… more
- Qualtrics (Washington, DC)
- …over 5,000 people across the globe who think that's work worth doing. **Principal, Technical Success Manager - Public Sector** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- Datavant (Annapolis, MD)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and...Customer Success Managers are hybrid project management and consulting resources that have strong healthcare industry… more
- Marriott (Bethesda, MD)
- …Senior Director of Mobile Product as part of the overall Digital team, the Senior Manager , Mobile App Marketing & Product Success will play a strategic role in ... **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **JOB SUMMARY** The Marriott Mobile App Team is… more
- Cisco (Washington, DC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- Amazon (Washington, DC)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... agile, and lower costs. AWS is seeking a Sr Customer Solutions Manager (CSM) to guide and...are to 1) drive operational excellence for the end-to-end customer engagement through program management excellence; 2)… more
- Ricoh Americas Corporation (Washington, DC)
- **Hospitality Customer Experience Manager ** POSITION PROFILE Provides exceptional service-related support to Service Delivery customers in hospitality, ... concierge, and Ricoh Workplace Services. The Hospitality, Customer Experience Manager supervises day-to day operations of Managed Services staff. Time should be… more
- Nutanix (Washington, DC)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... support. This is a technical role that requires strong customer management skills. You'll collaborate with ...customer business needs. + Create and document tailored Customer Success Plans that align with customers'… more
- Winland Foods (Annapolis, MD)
- …**Location:** US Works from Home **Job Type:** Field Sales **Job Posting Title:** Customer Business Manager **Job Description:** **Schedule** : Mon- Fri **Work ... for the day-to-day customer relationship and is the primary contact for customer buyer. + Where applicable, provides management and oversight to the Winland… more
- Amazon (Jessup, MD)
- …the future of the National Security by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to ... mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.… more
- Medtronic (Washington, DC)
- …for this role will be the mid- Atlantic states. The **Regional Economics Manager ** for Cardiac Implantable Market Access & Customer Economics, serves as ... world. **A Day in the Life** Our Cardiac Rhythm Management Integrated Operating Unit offers devices and therapies that...business partnerships (ie risk sharing agreements). The Regional Economic Manager also serves as the regional resource for all… more