- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- Xerox (Washington, DC)
- …Service Delivery Manager - DoD/Federal Accounts role is a key services delivery operations leadership position. The Service Delivery Manager ... Service Delivery Manager - DoD/Federal Accounts...management to end user customers. Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining… more
- Fujifilm (Annapolis, MD)
- …who will be responsible for the strategic oversight of service delivery for assigned accounts, ensuring overall customer satisfaction and operational ... and provide recommendations for operational improvements to Fujifilm, Account Management team, and Customer . + Ensure high-quality service delivery to key… more
- Insight Global (Washington, DC)
- Job Description We are seeking an experienced IT Service Delivery Manager with a strong customer -first mindset to lead efforts to improve customer ... consistent, high-quality support experiences. You will play a key role in aligning service delivery with the evolving needs, perceptions, and expectations of our… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Program Management **Skills:** Change Management,Problem Solving, Service Delivery **Experience:** 10 + years of related ... At GDIT, people are our differentiator. As a Enterprise Service Delivery Manager you will help ensure...+ Serve as a liaison between multiple internal and customer divisions. + Formulate standard operational procedures for inter-divisional… more
- Wolters Kluwer (Baltimore, MD)
- …customer to inform Go-to-Market, Customer Experience Management, Product Development and Service Delivery . + Measure the drivers of customer loyalty ... The VP Customer & Sales Insights and Operations ...network for all analytical insights and sales models to customer facing professionals (sales + service +… more
- Amazon (Towson, MD)
- …new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...it's convenient for our customers - helping facilitate the delivery and return of customer orders. Basic… more
- TEKsystems (Baltimore, MD)
- …100% onsite Role Priority #1 Overall site leadership and field support accountability: Customer Service / Customer 1st Role Priority #2 Windows 10 Deskside ... End-user client -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical… more
- Xerox (Washington, DC)
- …designed to mitigate potential attainment failures. + May be required to provide customer satisfaction service results at customer meetings using ... Delivery Associate Helpdesk - Washington, DC **General Information**...I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural… more
- Iron Mountain (Annapolis, MD)
- …DS cross functional programs for new and existing customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal ... If so, let's start the conversation. The Senior Client Delivery Program Manager, Digital Solution (DS) is responsible for...delivering a successful DS program and seamlessly transitioning the customer to field operations and Help Desk… more
- Breakthru Beverage Group (Washington, DC)
- …beer, wine, and spirits industry looking for individuals who share our passion for customer service and thrive in a fast-paced working environment. As a member ... Relationship + Maintain good relations with retail customers. Provides customer service by listening and resolving ...listening and resolving customer concerns. + Maintains customer confidence and protects operations by keeping… more
- Leidos (Bethesda, MD)
- …management, the assurance of accurate installations, and functioning software applications. delivery of Customer deliverables, creation of Customer ... **Description** Leidos Dig Mod Health IT division is seeking an Application Delivery /Load Balancing Team Lead on a large network services opportunity supporting the… more
- ARAMARK (Washington, DC)
- **Job Description** Aramark Healthcare+ is seeking a Food Service Operations Manager for Children's National at Bunker Hill Road in Washington DC Responsible for ... the daily clinical and retail dietary operations of a 40-bed rehabilitation facility. Utilize management skills...Ability to respond quickly to changing demands. + Strong customer service principles and practices are required.… more
- Sysco (Jessup, MD)
- …weekends and holidays as business needs require. **Preferred Requirements** + 1 year customer delivery experience preferred. + 6 months hand cart/hand truck ... has immediate job openings for dependable local CDL A Delivery Truck Drivers to safely and efficiently operate a...produce, frozen foods, groceries, dry goods, supplies, etc.) to customer locations on an assigned route schedule. Our truck… more
- Robert Half Finance & Accounting (Laurel, MD)
- …objectives. + Drive initiatives to expand service offerings and improve the customer experience. + Service Operations Management: + Oversee the ... achievement of service goals (eg, response times, service delivery quality, customer satisfaction)....Ensure compliance with safety, regulatory, and environmental standards within service operations . + Customer Satisfaction… more
- Papa John's International (Elkridge, MD)
- … delivery area, checking orders for quality and accuracy, following proper delivery procedures; providing quality customer service through positive and ... workstation duties. Comply with Papa John's uniform, appearance, and operations standards as defined in the Operations ...or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 USC |101 (a)(5)), protected… more
- Pearl Interactive Network (Annapolis, MD)
- …and contract management within these sectors. **Essential Duties and Responsibilities:** **Daily Operations & Service Delivery :** + Oversee the daily ... Customer Service team to ensure high-quality service delivery and adherence to KPIs. **Training...in contact center operations management, overseeing daily operations and service delivery . +… more
- Ferguson Enterprises, LLC. (Beltsville, MD)
- …shipping, receiving and delivery is a plus + Good communication and customer service skills as well as general digital literacy **Responsibilities:** + ... unloading and ensuring delivery of ticket with material + Pick up customer returns, validating product match for credit requests + Perform daily pre-trip and… more
- CACI International (Washington, DC)
- …monitoring, and installation services + Ensures high-quality delivery through collaborative customer and team ITSM service delivery processes and reviews ... team compliance with enterprise vision and governance policies/procedures/regulations, schedules, service delivery quality, and stakeholder engagement plans/actions… more
- Sherwin-Williams (Elkridge, MD)
- …meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to ... complete, packed correctly, and safely delivered to the correct customer . Drivers are accountable for customer satisfaction...history is necessary to protect the business and its operations and reputation and is necessary to protect the… more