- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Support Sr with GDIT. A career ... operate. At GDIT, people are our differentiator. As a Service Desk Support Sr...work depends on you joining our team. **HOW A SERVICE DESK SUPPORT SENIOR… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Guidehouse (Silver Hill, MD)
- …written outage notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as ... **Job Family** **:** User Support (Digital) **Travel Required** **:** None **Clearance Required**...proactive network and systems monitoring. + Assist in restoring service when outages occur. + Review tickets daily and… more
- Arena Technical Resources, LLC (Washington, DC)
- …Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide ... managing the day-to-day operations of the service desk , ensuring that all requests for support ...IT department to ensure that the service desk is able to provide effective support … more
- Marriott (Bethesda, MD)
- …products that provide a seamless support experience for the user community. The Support Desk operates 24X7 and candidates must be available to work as ... **Position Type** Management This is a temporary position. The Senior Analyst acts as a support subject...resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject… more
- Johns Hopkins University (Baltimore, MD)
- …cap is applicable. + Review salary cap calculation for accuracy. _Provide Customer Service Support to the User Community_ + Utilize interpersonal communication ... Effort reporting process through processing the daily payroll cost transfers and managing help desk calls and emails. + SAP support pack testing. + Closely work… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service -oriented Sr . Tier II Help Desk Analyst to begin an exciting and challenging ... maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Sr . Macintosh Systems Administrator TS/SCI with Poly REQUIRED** **Category:** Project Management **Main location:** United States, District of Columbia, Washington ... of mobile delivery applications for a Federal Customer. This candidate will support mobile applications on platforms, including Apple iPads and Microsoft Surface… more
- SHI (Annapolis, MD)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... **Job Summary** The ASG Managed Services Senior Engineer is responsible for supporting, building, managing,...yours. **Responsibilities** Include, but not limited to: + Build, support and implement a wide range of solutions using… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and mentoring ... Service Desk personnel while ensuring operational excellence in IT support delivery. Position will support a US Air Force cloud-based program involving… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …a range of IT services, including software application support , enterprise infrastructure support , service desk , ITSM, deskside support , workstation ... Senior Oracle APEX Developer Washington, DC (4 days...Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications,… more
- TAD PGS, Inc. (Washington, DC)
- …a range of IT services, including software application support , enterprise infrastructure support , service desk , ITSM, deskside support , workstation ... and maintain a Public Trust.** We are hiring a Senior Oracle APEX Developer for an IT applications and...Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications,… more
- Leidos (Washington, DC)
- …a range of IT services, including software application support , enterprise infrastructure support , service desk , ITSM, deskside support , workstation ... **Description** Leidos is hiring a ** Senior Oracle APEX Developer** on the ESA V...Work at the direction of the program manager to support the full lifecycle development of custom Oracle Applications,… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in ... As a Help Desk Analyst within the Defense Army Account's ITSM...team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- ManpowerGroup (Washington, DC)
- …Service Management, including custom workflows, automation rules, SLAs, request types, and service desk queues. + Support enterprise-wide users and ... **Onsite in DC Metro** **IT Subject Matter Expert - Senior ** The IT Subject Matter Expert - Senior.../ SCI eligibility + Exceptional communication, problem-solving, and user support skills + Deep experience with Jira Service… more
- Robert Half Technology (Ellicott City, MD)
- Description Job Description: We are seeking a motivated, entry-level Help Desk Technician to join our IT support team. This role is perfect for someone who ... enjoys helping others, has a strong customer service mindset, and is looking to grow their skills...printer toner and peripheral setup + Log and track support tickets in a help desk system… more
- Goodwill Industries International, Inc. (Rockville, MD)
- JOB DESCRIPTION DATE: 4/23/2025 TITLE: Help Desk Intern RESPONSIBLE TO: Senior Manager, IT Operations DIVISION/DEPT: Digital & Technology Services (DTS) ... and tracking laptop inventory. + Escalating Helpdesk tickets to senior technical staff when needed to ensure a timely...+ Excellent interpersonal and communication skills. + Excellent customer service skills. + Ability to maintain and support… more
- CACI International (Washington, DC)
- Senior eDiscovery Relativity Trainer Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... support for the Relativity software program. As a Senior eDiscovery Relativity Trainer, you will create and provide...support . * Trains staff and sets up help desk staffing schedules. * Organizes, prepares, schedules and conducts… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Navy, then Serco has a terrific opportunity for you! As the Senior Program Analyst (Integrated Logistics Support ), you will be on a dynamic team where you will… more