- TekSynap (Silver Spring, MD)
- …Team Leadership & Development: + Lead, mentor, and develop a team of service desk professionals, creating an environment that promotes teamwork, growth, and ... delivery. + Proactively identify areas for improvement and drive initiatives to optimize service desk efficiency and effectiveness. + Oversee the development and… more
- CompuCom (Annapolis, MD)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- Leidos (Baltimore, MD)
- **Description** The Digital Modernization Sector has an opening for a **Help Desk Technician / Junior Developer** to work in Woodlawn, MD **This position ... a week.** We are in search of a **Help Desk Technician with developer aspirations** to join...and Change Management disciplines. + Prior experience as a service desk analyst, troubleshooting and resolving technical… more
- NCR VOYIX (Annapolis, MD)
- …to work flexible hours PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 8+ years of IT Experience ... today's competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across...to adhere to the contractual SLAs at the L3 Service Level + Monitor and analyze Helpdesk entries to… more
- General Dynamics Information Technology (Washington, DC)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help Desk ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk ...At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today… more
- IHG (Fort George G Meade, MD)
- …essential. + Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...would be great, but not essential. + Literate and tech -savvy - you'll need a good grasp of reading,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III Transform technology into opportunity as a Help ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Remote Support,Troubleshooting **Certifications:** Security+,...Desk Technician with GDIT. A career in… more
- Amentum (Washington, DC)
- …contract staff + Maintains current knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed Here at Amentum, we are ... **Minimum Requirements:** + At least 4 years of experience providing desk side and/or service desk IT support, specializing in troubleshooting end-user… more
- Johns Hopkins University (Baltimore, MD)
- …guidance. Escalates issues with classroom technology / collaborative systems environment to the Service Desk Supervisor. + In collaboration with the Service ... coverage for stated hours of operations. + Works with Service Desk Supervisor to review tickets and...- through and with Toby involvement / blessing. + Tech goal creation, mid-year and annual reviews. + Point… more
- Leidos (Washington, DC)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... in yourself. Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Washington, DC...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software + Basic… more
- NuAxis Innovations (Washington, DC)
- …optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... **Desktop Support Technician ** Location **Washington, DC** \# of openings **1**...is our Passion. People are our Purpose.** We know tech , but we love people. NuAxis is home to… more
- Dexterra (Washington, DC)
- …guidelines. **Job Description** The Facilities Workflow Administrator supports and enhances service desk operations within our facility services department at ... is essential to the smooth and timely coordination of service requests, technician dispatch, and comprehensive administrative...and financial support. **Key Job Functions** + Respond to service desk requests and collect all pertinent… more
- DCCA (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive IT… more
- Beltway Companies (Baltimore, MD)
- …and heavy-duty trucks efficiently while maintaining high standards. + Collaborating with the service desk to discuss vehicle issues and repair needs. + ... engines, and Eaton and Meritor drivetrains. With over 92 service bays and $3 million in stocked parts, we're...per hour based on experience, skills, and certifications + Technician Productivity Bonuses to reward your hard work +… more
- COMSO, Inc (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and… more
- Koniag Government Services (Baltimore, MD)
- Help Desk Technician Baltimore, MD, USA Req #135...Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + ... Services,** a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore,… more
- Pearson (Annapolis, MD)
- …key application functions as it relates to customer needs + Provide mentoring to Service Desk teams supporting our customers + Primary escalation point of ... "get things done" in a highly technical environment. Professional customer service skills and independent troubleshooting capabilities are an inherent requirement of… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Force. **In this role, you will:** + Coordinate with various submarine In- Service Engineering Agents (ISEA), operational and logistic stakeholders to understand full… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... desired experience and skills:** + Active-Duty experience (former Missile Technician ) in submarine service (SSBN) is a plus. + Recent experience in Team… more