- Prime Therapeutics (Annapolis, MD)
- …of that. It fuels our passion and drives every decision we make. **Job Posting Title** Sr . IT Service Management Analyst - Disaster Recovery Remote **Job ... Description** **As a Sr . IT ** ** Service Management Analyst you** **will support the enterprise IT Disaster Recovery process with the goal of ensuring… more
- NORC (Washington, DC)
- …automation on IT Operations, DevOps and Service Delivery. + Proficiency in IT Service Management and the ITIL Framework. + Experience with enterprise ... industry knowledge of best practices in IT service delivery and infrastructure technology with day-to-day management...present short term operational and long-term strategic plans to senior management and business leaders. + Lead… more
- TEKsystems (Columbia, MD)
- …Software Development Lifecycle (Agile, SCRUM, DevOps), Project Management Lifecycle, and IT Service Management (ITIL) processes * Engineering experience ... environment (on prem / Azure) Secondary Skills - Nice to Haves looking for a Sr . Systems Engineer to join team. This person should have experience working in a… more
- Ensono (Annapolis, MD)
- Senior Service Delivery Manager - Central Time...you to apply.** **Required Qualifications** + 5+ years of IT Service Management experience in a ... multi-platform, outsourced environments + In-depth knowledge of escalation procedures, incident management , and other disciplines related to service delivery +… more
- Leidos (Baltimore, MD)
- …tools (Confluence, Jira, Kanban, etc.) + Knowledge and experience with Cloud Services, IT Service Management tools, Disaster Recovery and Business Continuity ... as an IT Technical Project Manager developing and implementing Project Management Plans. + Experience in Agile methodology and related management tools… more
- BAE Systems (Washington, DC)
- …Germany). The program uses Information Technology Infrastructure Library (ITIL) best practices for IT Service Management (ITSM) that focuses on solutions ... **Job Description** BAE Systems is looking for an experienced Senior Program Manager (PM) to provide management ,...and surge/special projects capability and support. The program executes IT service delivery and transformation under the… more
- Cisco (Washington, DC)
- …reach new heights with a team that has your back. **Role:** We are seeking a dynamic Senior IT Service Management (ITSM) Practice Lead to join the ... to align processes with tool functionality, and drive a culture of Continuous Service Improvement across ITSM capabilities. **Meet the IT Solutions Team:** If… more
- CACI International (Washington, DC)
- …Years' experience) + 3+ years of experience in Change Configuration Management or IT Service Management (ITSM) + Familiarity with ITIL Change ... Security (DHS) Office of the Chief Information Officer (OCIO) IT Operations (ITOPS) with change management of...including but not limited to Change Requests (CR) and Service Requests ( SR ) + Carry out all… more
- Prime Therapeutics (Annapolis, MD)
- …of that. It fuels our passion and drives every decision we make. **Job Posting Title** Sr . IT Systems Engineer (IBM i) **Job Description** The Sr . IT ... matter expert and performing activities required for the support of secured IT infrastructure. This position is also responsible for managing work direction,… more
- CACI International (Annapolis Junction, MD)
- …Administrator on programs of similar scope and complexity + 8+ years of experience with IT Service Management (ITSM) + _Certifications:_ + DoD 8570 IAT Level ... Senior System Administrator Job Category: Information Technology Time...extensive hands-on experience, deep system knowledge, and leadership in IT service and security management .… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service -oriented Sr . Tier II Help Desk Analyst to begin an exciting and challenging ... schedule installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum… more
- Ensono (Annapolis, MD)
- …status reports for implemented IT service changes to senior management . ** IT Service Management (ITSM):** 1. Conduct framework setup ... will include incident management , service change management , and IT service management , ensuring the smooth operation of IT services and… more
- CACI International (Washington, DC)
- …with help desk ticketing systems, preferably Symantec Service Desk + Knowledge of IT service management best practices + Ability to identify and propose ... Tier 1 - Help Desk Specialist Senior Job Category: Information Technology Time Type: Full...Specialist. Serve as the first point of contact for IT support, managing service requests through various… more
- Constellation (Baltimore, MD)
- …AND ACCOUNTABILITIES** + Perform, manage and appropriately document work activities relating to IT service portfolios or products in support of our business ... partners. Lead IT activities required to manage service level... IT projects or sub-teams and knowledge of IT project management . + Strong problem solving… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …* Required Experience: 5+ years of related experience in a senior management role overseeing digital services or IT operations, preferably in a ... Oversee the end-to-end delivery and operational management of customer-facing enterprise IT services. + Ensure service levels meet or exceed agreed-upon… more
- Mathematica (Woodlawn, MD)
- Sr . Director, Client Partner Team **Job ID** 2295 **Position Description:** The Sr . Director, Client Partner Team oversees a strategic team focused on, but not ... limited to, the Centers for Medicare and Medicaid Services (CMS). The Sr . Director is responsible for responsible for developing and enhancing existing and future… more
- Under Armour, Inc. (Annapolis, MD)
- Sr . Director, Enterprise Architecture ** Sr . Director, Enterprise Architecture** **Values & Innovation** At Under Armour, we are committed to empowering those who ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Sr . Director of Enterprise Architecture is responsible for… more
- Johns Hopkins University (Baltimore, MD)
- …providers and staff within the Johns Hopkins University School of Medicine. The Sr . Director collaborates with senior leadership, faculty, and staff to ensure ... Affairs (OVDCA)/Clinical Practice Association (CPA) who will serve as a senior administrative leader responsible for overseeing the operations, financial health, and… more
- CVS Health (Annapolis, MD)
- …implement Incident, Problem, and Change management related process improvements, report service management metrics, and serve as a liaison to software ... and new hires to support standardized processes. + Drive the continuous improvement of service management processes and procedures to maintain high service … more
- Exelon (Baltimore, MD)
- …ability to facilitate solutions effectively with all levels of leadership, IT and utility management . **Preferred Qualifications** **PREFERRED QUALIFICATIONS** + ... in being inclusive and creative, and value safety, innovation, integrity and community service . We are a Fortune 200 company, 19,000 colleagues strong serving more… more