- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical ... Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service...Conferencing Support (ie, VTC) General Desktop and Mobile Device System Administration Specialized agency inhouse application support… more
- Leidos (Rockville, MD)
- …opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1 ). This is an exciting opportunity to use your experience to aid ... Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the...be accountable for logging all calls in the ticketing system and escalating issues to the next level when… more
- BAE Systems (Washington, DC)
- …awards. Other incentives may be available based on position level and/or job specifics. ** System Administrator ( Tier 1 )** **101629BR** EEO Career Site Equal ... resolution support + Assist in the development, testing, modification, and administration of virtualized server environments and related applications/ systems as… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our ... and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... in the Network. **What will you do:** + Perform System patching and IAVA patches to network routers and...Standard Operating Procedures (SOP) for network operations. + Troubleshoot systems failures and accessibility problems within the network to… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office...include Outlook, Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix… more
- GovCIO (Hanover, MD)
- …resolution. Additionally, monitor system and service support trends and coordinate with existing Tier 1 and Tier 3 teams regularly to ensure efficient, ... (or commensurate experience) Required Skills and Experience + 5-8 years exp with System Administration + Cloud services experience (preferably AWS) + Must have… more
- GovCIO (Hanover, MD)
- …Required Skills and Experience + High School with 3 years-6 years experience + 1 -3 years exp with Network/ System Administration + Cloud services experience ... DevSecOps environment. The NBIS application is an enterprise mission system supporting personnel vetting. + Provide tier ... and service support trends and coordinate with existing Tier 1 and Tier 3… more
- Farfield Systems (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... Provide support for implementation, troubleshooting and maintenance of IT systems2. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution… more
- Farfield Systems (Fort Meade, MD)
- …a bachelor's degree. + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Belay Technologies (Annapolis Junction, MD)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 (Help Desk) and Tier II (Escalation) problem ... level they are submitted for. Responsibilities include command line system administration as well as application and...Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I (Help Desk)… more
- Synergy ECP (Annapolis Junction, MD)
- …duties include: + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- ARSIEM (Annapolis Junction, MD)
- …Preferred Qualifications + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem ... + Assist users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …following capabilities: . Provide support for implementation, troubleshooting and maintenance of IT systems . . Provide Tier 1 (Help Desk) problem ... Provide assistance to users in accessing and using IT systems . . Provide Tier 1 ...hardware. . Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …IT systems + Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis and ... resolution of problems + Provide assistance to users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem… more
- Innovative Management & Technology Services (Rockville, MD)
- …with the best customers on-site at top government agencies. Job Title: Senior Systems Administration and Helpdesk Support Location: Rockville, MD Overview: The ... Senior Systems Administration and Helpdesk Support professional is...all hosts. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 1 support when needed, but primarily… more
- Farfield Systems (Annapolis Junction, MD)
- …driven customer focused." We build, operate and secure networks and infrastructure. Skill Level 1 * The Level 1 System Administrator (SA) shall possess ... About Farfield Systems , Inc. At Farfield we are committed to...the following capabilities: * Provide Tier 1 (Help Desk) and ...BS degree in a STEM related major - Linux system administration experience. (3+) years desired. -… more
- Kaizen Approach, Inc (Columbia, MD)
- …and daily operations of client/server/storage/network devices, including mobile devices. It involves providing Tier 1 Help Desk and Tier 2 escalation support ... configurations and daily operations + Required to provide Tier 1 Help Desk and Tier...know scripting languages (for example bash/Perl), and performing Puppet system administration + Five (5) years experience… more
- General Dynamics Information Technology (Suitland, MD)
- …Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Systems Administration **Skills:** Storage Services,Unix System Administration ... and remote resolution support for trouble calls, and provide TIER 1 , 2/3 support of Unix/Windows workstations...SHIFT HOURS: 6am-2pm Sunday - Thursday** Job Duties: * Systems administration of desktop and server … more
- Kaizen Approach, Inc (Columbia, MD)
- …and maintenance of Information Technology (IT) systems . Responsibilities include managing IT system infrastructure, providing Tier 1 and Tier 2 ... and internal customers, as well as providing support for system and hardware problems and remaining engaged in the...in the following: + Assisting with escalated tickets from Tier 1 support + Creating new documentation… more