- Synergy ECP (Annapolis Junction, MD)
- Ticket Coordinator - Queue Coordinator 1 Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) Description TheTicket ... Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical… more
- ManTech (Annapolis Junction, MD)
- **ManTech** seeks an experienced and passionate, career and customer-oriented ** Queue Coordinator ** to join our team in **Annapolis Junction, MD.** The ... + Coordinates with Site Leads and Regional Managers on ticket prioritization and assignments + Conducts database research to...customer service with Bachelor degree and willingness to learn Queue coordinator functions throughout the position +… more
- Orion Consortium (Fort Meade, MD)
- …Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical ... queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring dedicated queues to ensure SLAs are maintained. Assigning… more
- VetsEZ (Washington, DC)
- …with Agile project tracking software (eg, Jira, GitHub) and manage help desk ticket queue . + Knowledge and experience with formal delivery methodologies SAFe, ... VetsEZ is seeking a Project Coordinator to join our remote team to support a Department of Veterans Affairs (VA) project. The ideal candidate would have extensive… more
- KBR (Bethesda, MD)
- …identification of computer hardware and software or security administration. Monitors high traffic ticket queue to work towards, and meet, defined team Service ... maintain knowledge base. + Rotationally leveraged as a support coordinator to assist with high call and ticket... coordinator to assist with high call and ticket traffic, major incidents, and general administration for assisting… more