- Georgetown Univerisity (Washington, DC)
- …and a shared dedication to making a difference in the world. Requirements Job Overview The Tier 2 Support Technician works in a team environment to ... provide quality customer service and support within the Information Systems Technology department at the Law Center. The Technician is responsible for… more
- TekSynap (Rockville, MD)
- **Responsibilities & Qualifications** The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, ... TEAMS, MS Exchange Management Console, Internet Explorer. + Provide Tier I support to resolve problems on...obtain Public Trust **Overview** We are searching for a Tier I-NOC Technician to join our team… more
- Insight Global (Windsor Mill, MD)
- …administrative assistant, project support , or similar role 1+ year of Tier 1 or Tier 2 Helpdesk support experience Experience with administrative ... Job Description Our client is looking for a Tier 1 Specialist to sit in Woodlawn, MD who will be responsible for supporting government customers locally and… more
- Orion Consortium (Columbia, MD)
- *Position requires TS/SCI with a Full Scope polygraph.* Job Description + The Hardware Technician 2 provides Tier 2 and 3 on-site and remote supports for ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- TEKsystems (Washington, DC)
- …suitable for the knowledge management repository. -Provide on-site troubleshooting and repair support for ExecHelp and Tier III teams during off-hours, including ... and interface statuses. -Escalate issues by liaising with DOT Tier III teams, opening and assigning ITTSM tickets, and...as defined. Qualifications: - Must have a minimum of 2 years of related experience providing support … more
- Cinteot (Annapolis Junction, MD)
- …Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2 ) provides Tier 2 and 3 on-site and remote supports for computer ... including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support...Minimum education and experience level: High school/GED and two ( 2 ) to four (4) years of experience and Security+… more
- Link Solutions Inc (Adelphi, MD)
- …protect our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users under the ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance...escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …playlist scheduling, air-chain. **Specific responsibilities include but are not limited to:** + Providing Tier 1 and Tier 2 operational media services to a ... and great technology equal great solutions. Your role as **Media Assembly & Playout Technician ** is to support the national network of broadcast stations in… more
- Amentum (Annapolis Junction, MD)
- …field; two ( 2 ) or more years of experience in technical support and maintenance of computer systems, including the configuration and troubleshooting of hardware ... This position will be used to fill a full-time permanent, Information Systems Support Specialist position within the Office of Information Technology located in the… more
- Amergis (Annapolis, MD)
- …Hours, varies by location) Position Overview We are seeking a Registered Behavior Technician (RBT) to join ourschool-based behavioral support team. This role ... Float between schools within assigned network + Provide targeted support to high-need schools (RED Tier ) +...2 + years of relevant experience Work Environment & Support + School Network: Includes 4-5 high schools, 6-8… more
- Chenega Corporation (Washington, DC)
- …and maintain VTC systems, ensuring high-quality video and audio transmissions. + Provide Tier 2 support for VTC-related incidents, troubleshooting issues in ... VTC Technician Washington, DC Join our Talent Network VTC...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- CoreSite (Washington, DC)
- …quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs ... of digital infrastructure while nurturing your professional growth and success. Data Center Technician IV Role: The Data Center Technician IV must possess an… more
- Orion Consortium (Columbia, MD)
- DESCRIPTION The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and ... Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support ...and Education: High school/GED and zero (0) to two ( 2 ) years of experience AND 8570 Certification. Preferred Security… more
- Lumen (Annapolis, MD)
- …we digitally connect the world and shape the future. **The Role** Operations Technician 2 role focuses on resolving customer-reported network issues and ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...providing advanced technical support , including remote diagnostics and coordination with carriers to… more
- GovCIO (Washington, DC)
- …this job (https://careers-govcio.icims.com/jobs/6592/network-systems-administrator- 2 -%28desktop-and-system- support ... government officials and their requirements when it comes to system support . **Responsibilities** Establishes and maintains smooth operation of computer systems (to… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …* Delegate tasks to/for Team Leads. * Participate in communications with AM desk, Tier 2 Leads, Accounts Team, Telephony, SNOW, etc. * Lead collaborations with ... in determining and launching tier 1 Goals * Conducting Onboarding Check-ins (months: 2 , 3, 4, 5, 6) * Completing weekly GDIT timecard submissions and audits +… more
- General Dynamics Information Technology (Washington, DC)
- … Support Manager is responsible for leading a team of IT professionals who deliver Tier 2 customer support and endpoint services to Department of State ... service delivery in accordance with ITIL best practices. The Deskside Support Manager ensures operational excellence, drives continuous improvement, and partners… more