- WTW (Charlotte, NC)
- …happen and know that our people are always the source of our success. The ** Performance Manager ** plays a vital role in driving excellence within the Member Care ... goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant… more
- American Airlines (Charlotte, NC)
- …on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- Michaels (Matthews, NC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - CHLT-MATTHEWS, NC Deliver a customer centric shopping experience by managing and delivering...floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team;… more
- UGI Corporation (Charlotte, NC)
- …standards. The CX Team Manager ensures team goals and performance expectations are achieved; customer satisfaction, operational effectiveness, and financial ... ensures frontline employees have adequate support and tools to deliver excellent customer service , effectively handle escalations, and ensure customer … more
- Public Storage (Charlotte, NC)
- …**Qualifications** **Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast ... is available to employees at many of our locations ( performance and tenure required for eligibility) + Our Property...spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing… more
- CommScope, Inc. (Charlotte, NC)
- …to connect the future and build what's next.** **Job Segment:** Logistics, Supply Chain Manager , Supply Chain, Demand Planner, Operations, Customer Service ... Customer Success Manager Req ID: 78544...for upper management and to support ongoing projects concerning customer service needs such as updating software… more
- Eaton Corporation (Charlotte, NC)
- Eaton is currently seeking an ES-Americas Customer Quality Manager to join the team. This role may be based in one of the following locations: Asheville, NC; ... quality relationships. As the Quality liaison, you will address customer quality concerns and performance , interfacing with... customer organization. Reporting directly to the LV Customer Quality Manager for Electrical Sector Americas,… more
- PNC (Charlotte, NC)
- …have an opportunity to contribute to the company's success. As an AML Sanctions Group Manager for the Know Your Customer (KYC) team within PNC's Enterprise AML ... locations may be considered as well. The incumbent will lead the Know Your Customer (KYC) team providing governance and oversight of the KYC Program. As the KYC… more
- Corning Incorporated (Charlotte, NC)
- Customer Operations Manager , AMERICAS **Date:** Jun 19, 2025 **Location:** Charlotte, NC, US, 28216 **Company:** Corning Requisition Number: 68736 **The company ... and individuals for their own use. **Role Purpose** The Customer Operations Manager plays a crucial role...performance indicators (KPIs) to ensure teams are meeting service level agreements (SLAs) + **Problem Solving and Decision… more
- ThermoFisher Scientific (Charlotte, NC)
- …Responsibilities: * Develop positive relationships with customers by providing excellent customer service . Leverage customer onboarding meetings to ... **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** Customer Success Manager R-01322817 *This role can be remote and… more
- Acosta Group (Charlotte, NC)
- …with client standards; Existing client growth (targeted revenue $/sales volume); Customer service (NPS) _Knowledge, Skills and Abilities_ : Communication ... including market and industry trends; Good organizational and time management skills; Customer service orientation; Ongoing professionalism and ability to handle… more
- Deloitte (Charlotte, NC)
- Field Service Senior Manager Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative ... on August 29th, 2025. Work You'll Do A Field Service Sr. Manager works with Service...opportunities at existing clients. The Team Our Sales & Service offering drives global customer transformation by… more
- Piedmont Airlines (Charlotte, NC)
- …Qualifications:** + Two (2) years of supervisory experience in both Ramp and Customer Service + Working knowledge of Airport Operations Area (AOA) environment ... Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue...reliable leader to join our team as a Unit Manager , Customer Care in our Ground Handling… more
- Forrester (Charlotte, NC)
- …you are responsible for the engagement value delivered to Forrester's clients. The Customer Success Manager will orchestrate the customer journey through ... by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build… more
- Subaru of America (Charlotte, NC)
- …Subaru technicians are equipped to deliver top-tier service and customer satisfaction. This role drives retailer performance through hands-on training, ... engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and...that inspire and delight our customers. SUMMARY The Field Service Training Manager leads technical training efforts… more
- ARAMARK (Rock Hill, SC)
- **Job Description** The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and ... rapport for mutually beneficial business relationships + Ability to demonstrate excellent customer service using Aramark's standard service model + Ability… more
- Google (Charlotte, NC)
- …which may be before or after the specified date._ **Role Description** As a Customer Acquisition Manager (CAM) for our Success Managers (SM) and Retail Sales ... a Customer Relationship Management (CRM) tool to measure sales performance or operational challenges. + Experience managing projects and reporting to… more
- Capgemini (Charlotte, NC)
- …18 to 20 years of total IT experience with a minimum of 10 years as a Project Manager or Service Delivery manager in client facing role. * Must have very ... be proactive and take initiatives for engagement level process improvements, team performance and provide excellent services to customer * Demonstrated success… more
- Huntington National Bank (Charlotte, NC)
- …Additionally, responsible for collaborating closely with internal teams to enhance customer experience, streamline service workflows, and drive operational ... resolve client concerns during onboarding to enhance satisfaction and retention. Monitor customer inquiries to ensure timely resolution of service requests and… more
- Walgreens (Rock Hill, SC)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on ... a positive customer experience. Models and shares customer service best practices. + Monitors ...any training assigned by Store Manager , District Manager and company leaders. + Monitors own performance… more