- Ralliant (Phoenix, AZ)
- …options. . Secure price increases as necessary and ensure competitive positioning. Customer Engagement & Retention . Proactively engage customers 90 days ... The National Temporary Onsite Retention Specialist is responsible for retaining and growing...and contributing to initiatives that enhance team performance and customer experience. **Qualifications** . Proven success in… more
- Realtor (Scottsdale, AZ)
- …the right connections, and building confidence through expert guidance. ** Customer Success Manager - Retention ** at Realtor.com (R) **Location:** ... Scottsdale, AZ (hybrid) As a Customer Success Manager , you will...communication and timely resolution for our agents + Resolve Retention issues on agent and broker accounts + Meet… more
- ISC2 (Phoenix, AZ)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... deliver exceptional customer experiences + Define and implement the customer success strategy, focusing on retention , exam completion, and account growth… more
- NTT America, Inc. (Phoenix, AZ)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall… more
- SAP (Tempe, AZ)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide ... Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to:...strategy/tools/process. + Enhance skills around your solution portfolio, managing customer retention , and driving value realization. +… more
- ISC2 (Phoenix, AZ)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... **This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success ** + Serve as the primary point of… more
- DoorDash (Tempe, AZ)
- …merchants and the DoorDash platform. About the Role The Merchant Success Manager is responsible for a merchant's long-term retention , engagement, and overall ... the deepest, incremental level, to gain new levels of success for DoorDash and the restaurant owners who are...1+ years of experience in client-facing sales roles, increasing customer satisfaction, retention , and product adoption +… more
- CVS Health (Phoenix, AZ)
- …each and every day. **Position Summary** The Population Health Management (PHM) Success Manager role supports Meritain Health's Population Health Management ... Strategy. The Success Manager provides program oversight and consultative...and vendor partners to ensure renewal of case and retention . **Responsibilities** + Collaborates with clients, brokers, vendors and… more
- PagerDuty (Phoenix, AZ)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Dodge Construction Network (Phoenix, AZ)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...data, best practices, and insights to customers to improve retention and customer experience. This is a… more
- FranklinCovey (Phoenix, AZ)
- …Associate Vice President of Customer Growth, and work closely with the Customer Success Team, their leader, and their Revenue Operations partner. You'll be ... execution. + **Contribute to key initiatives** aimed at improving revenue generation, customer retention , and sales efficiency across the enterprise segment. +… more
- General Motors (Phoenix, AZ)
- …homes, and communities. We have a focus on increasing EV adoption, increasing customer retention and loyalty, and creating new revenue streams. Our mission ... **Job Description** ** Customer Experience Manager - GM Energy**...will be a differentiator for this candidate + Proven success in journey mapping, process improvement, and customer… more
- Penske (Phoenix, AZ)
- …and its associates are driven by a dedication to excellence and a commitment to customer success . Visit Go Penske to learn more. Job Category: Human Resources ... **Position Summary** The District Human Resources Manager will support our district field teams and collaborate with leadership to execute and implement human… more
- Intuit (Phoenix, AZ)
- **Overview** Join the Intuit Customer Success team as a Senior Manager of Customer Success leading our Accountant Support team. We're looking to grow ... do this through customer -focused thinking, which will significantly impact our customer retention and growth, and therefore increased revenue. We are deeply… more
- Cengage Group (Phoenix, AZ)
- …and retention . + Consistently achieve and exceed territory revenue and growth targets. Customer Success & Retention + Serve as a trusted advisor by ... measurable success . + Proactively identify at-risk accounts and implement retention and renewal strategies. + Partner with the Implementation & Training team… more
- The Hartford (Scottsdale, AZ)
- Account Manager - OA09HN We're determined to make a...a point of contact for brokers and provide optimal customer service experience on behalf of the company + ... 3 days a week (Tuesday through Thursday). The Account Manager , as part of Global Specialty Operations, will serve...& book of business management with primary metrics of retention , profitability & growth, and acts as a key… more
- Pearle Vision (Mesa, AZ)
- GENERAL FUNCTION: The major responsibility of the Store Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead team ... patient care. Develop and maintain outstanding associate and doctor satisfaction and retention . MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by… more
- Pearle Vision (Phoenix, AZ)
- GENERAL FUNCTION: The major responsibility of the Retail Optical Manager is to drive profitable sales through exam growth and outstanding patient experience. Drive ... and maintain outstanding patient, associate and doctor satisfaction through consistent retention . MAJOR DUTIES & RESPONSIBILITIES: * Excellent reliability as it… more
- HUB International (Scottsdale, AZ)
- …building success by developing relationships with others **Senior Account Manager ** The Senior Account Manager will provide professional, courteous service ... dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients. **Why Choose HUB?**… more
- EBSCO Information Services (Phoenix, AZ)
- …the growth leader within a POD-a cross-functional team that includes Sales, Customer Success , and Implementation roles-working collaboratively to support a ... POD lead, you will align team efforts toward revenue retention , customer expansion, and increased product usage....the primary leader of a regional POD, coordinating with Customer Success and Implementation to align strategy… more
