- Commonwealth Care Alliance (Boston, MA)
- 023680 Clin Alli-Onboarding & Scheduling **Position Summary** The Onboarding Specialist is the primary contact for members as they transition to a CCA health ... plan. The Specialist contacts new members via telephonic outreach and identifies...Duties & Responsibilities** + Serves as the primary member contact and advocate until their care team is established,… more
- Olympus Corporation of the Americas (Westborough, MA)
- **Working Location:** **MASSACHUSETTS, WESTBOROUGH; MINNESOTA, BROOKLYN PARK; PENNSYLVANIA, CENTER VALLEY** **Workplace Flexibility:** **Hybrid** **_For more than ... Assistance* + 12 Paid Holidays + On-Site Child Daycare, Cafe, Fitness Center ** **Connected Culture you can embrace:** + Work-life integrated culture that supports… more
- Citizens (Johnston, RI)
- …want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will: + Field a variety of incoming customer ... finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with… more
- Middlesex Savings (Westborough, MA)
- **Overview** The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone ... and email. The specialist is expected to be highly proficient in processing...complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement… more
- Citizens (Johnston, RI)
- …and existing suite of tools, systems, and applications currently in use by the Consumer Contact Center . The Process Improvement Specialist will be able to ... Description Process Improvement Specialist The Transformation, Delivery and Improvement Team delivers...for existing processes, products, and experiences within the Consumer Contact Center . As a member of the… more
- Ryder System (Boston, MA)
- …to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist ). Ensure contact center staff have the training and tools to ... implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in line with agreed… more
- Needham Bank (Needham, MA)
- …and communities via the Customer Care Center channel. A Customer Care Center Specialist will advise, advocate and deliver on the service and support ... and provide information on products and services. Customer Care Center Specialist should anticipate needs and resolve...Care Center specialists work in an inbound contact center that requires sitting and taking… more
- Beth Israel Lahey Health (Boston, MA)
- …families. The Community Resource Specialist will be an active member of the Center for Violence Prevention and Recovery (CVPR) and will be a contributor to Team ... Under the direction of the manager or supervising clinician, the Community Resource Specialist II practices resource specialist work at an advanced level.… more
- Veterans Affairs, Veterans Health Administration (Providence, RI)
- Summary This Peer Specialist position may only be filled with a Veteran that meets statutory requirements that are detailed in the qualifications section. ... Responsibilities The Peer Specialist functions as an interdisciplinary team member, assisting physicians...in a wide range of settings, including the Medical Center , group or family homes, community-based outpatient settings, community… more
- State of Massachusetts (Boston, MA)
- …for a highly motivated individual to join her team as an Information Specialist in the Attorney General's Information Services Center . The Information Services ... Attorney General's Office direct application page. **www.mass.gov/ago/employment .** *INFORMATION SPECIALIST I* * * EXECUTIVE BUREAU INFORMATIONservicesCENTER __ __… more
- Boston Public Schools (Boston, MA)
- …members of the Boston Public Schools (BPS) community are supported. The OCR Intake Specialist serves as the primary point of contact for students, caregivers, ... issues, and the district's Equity Circulars. The OCR Intake Specialist ensures exceptional customer service-by phone, email, or in...Experience working as a family advocate, in a resource center or call center + Demonstrated ability… more
- Boston Public Schools (Boston, MA)
- …Description Reports to: Senior Director Succeed Boston at the Counseling Intervention Center Background & Overview: BPS Succeed Boston @ the Counseling & ... Intervention Center (Succeed) provides Tier 2 (voluntary prevention and education...staff. Position Summary and General Responsibilities: The Regional RP/SAWS Specialist aims to enhance knowledge and understanding of practices… more
- Amazon (Boston, MA)
- …one of the fastest growing services in the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact ... Description This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the...sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and is… more
- Acosta Group (Raynham, MA)
- **Walmart Retail Specialist ** **General Information** **Company:** PRE-US **Location:** RAYNHAM, Massachusetts, 02767 **Ref #:** 13159 **Function:** Merchandising ... **Employment Duration:** Part-time **Description and Requirements** As a Retail Specialist at Premium, you'll ensure Premium's client brands stand out at Walmart… more
- Camping World (Berkley, MA)
- …customer interactions, and product training + Actively partner with the Design Center Specialist to increase sales activities including customer engagement + ... Camping World is seeking a Performance Sales Specialist for our growing team. As the Performance...+ Maintain S&I daily through workorders, prepayments, estimates, and contact manager + Monitor daily parts traffic and receive… more
- State of Massachusetts (Taunton, MA)
- The Department of Mental Health (DMH), Southeastern Area, Pocasset Mental Health Center is seeking a dynamic candidate to serve as a Security Team Specialist ... Federal and local Law Enforcement agencies through the Security Specialist chain of command structure. * Responds to medical...the Cape Cod and the Islands Community Mental Health Center :_* The CC&I CMHC provides comprehensive services to adults… more
- Old Dominion Freight Line (Cumberland, RI)
- …expectations. A Solutions Specialist will serve as the customer's point of contact through in person meetings to help meet their logistical needs. Must have 2+ ... keep OD the premier transportation solutions provider. The Solutions Specialist plays a vital role in connecting clients with...equipment requirements and hours of service to the service center operations + Inform the customer of our Speed… more
- Boston University (Boston, MA)
- **SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST , IS&T Classroom Technology Services** **Job Description** **SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST , IS&T ... to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing,… more
- Walgreens (Mansfield, MA)
- …On Bonus **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 44 CABOT BLVD,MANSFIELD,MA 02048 ... **Job Description:** **$1,500 Sign-On Bonus** **Job Summary:** The Fulfillment Specialist is responsible for performing tasks involved in processing and shipping… more
- Canon USA & Affiliates (Boston, MA)
- **CT Clinical Applications Specialist - req1559** **OVERVIEW** This position is the project manager for the final implementation for clinical applications training ... the sales and installation is complete, the Clinical Applications Specialist takes charge of the process, and works with...preparing additional training as determined by need. + Maintain contact as the key clinical contact person… more
