- Intuit (Boston, MA)
- …local events, with the support of TurboTax, to create opportunities for customer engagement . Educate and Communicate Confidently - Enthusiastically represent ... basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax… more
- Ralliant (Boston, MA)
- …pipeline and resource planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions, and ... eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, captures… more
- Home Depot (Avon, MA)
- …**Key Responsibilities:** + 25% - Customer Service / Experience - Drive customer service and associate engagement ; coach associates on proper customer ... and ensure team is providing the highest level of customer service. Lead GET culture and set...+ Directs Work + Builds Effective Teams + Drives Engagement We are an Equal Opportunity Employer and do… more
- Skanska (Boston, MA)
- Skanska is searching for a dynamic Superintendent 2 (Project Lead ). This is a great opportunity to start a career with a company that builds things that matter and ... -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how...and drive our D&I efforts. The Superintendent 2 (Project Lead ) is responsible for field operations in assigned areas… more
- Commonwealth Care Alliance (Boston, MA)
- 011230 CA-Provider Engagement & Performance Position Summary: The Director of Provider Relations leads the strategic vision and operational execution of provider ... regulatory standards. The Director drives initiatives that enhance operational engagement , member access, provider satisfaction, and value-based care outcomes, while… more
- Commonwealth Care Alliance (Boston, MA)
- 011230 CA-Provider Engagement & Performance **Position Summary:** The Provider Communications Manager is a key contributor responsible for building and nurturing ... communications, support regulatory compliance, and champion digital innovation in provider engagement The Manager of Provider Communications will report to the… more
- Prysmian (Taunton, MA)
- …across all plants. + Align quality goals with corporate objectives and customer expectations. + Lead cross-functional initiatives to improve product quality ... and other relevant quality standards. + Ensure all plants comply with regulatory, customer , and internal quality requirements. + Lead audits (internal, … more
- Stratasys (Waltham, MA)
- …and time interventions such as onboarding, implementation, and targeted enablement. + ** Lead customer onboarding, deep dive training, and nurturing engagements** ... first contact through long-term renewal. + Serve as the ** lead CSM example for our global sales channel** ,...experience using data to drive strategic decisions and optimize customer engagement . + Familiarity with CS platforms… more
- DataRobot (Boston, MA)
- …driving adoption, expansion, and long-term retention through scalable, high-impact post-sales technical engagement . As a key member of the Customer Success ... global AI Technical Success strategy, ensuring alignment with company growth objectives and customer success metrics. + Lead the evolution of AI Technical… more
- Commonwealth Care Alliance (Boston, MA)
- 011230 CA-Provider Engagement & Performance **Position Summary:** The Senior Provider Relations Specialist is responsible for building, maintaining and strengthening ... Partnerships., the Senior Provider Relations Account Manager will: + Lead provider servicing activities, including onboarding, orientation presentations, and ongoing… more
- Ralliant (Boston, MA)
- …options. . Secure price increases as necessary and ensure competitive positioning. Customer Engagement & Retention . Proactively engage customers 90 days ... to scheduled events and maintain regular touchpoints throughout the year. . Lead renewal efforts in collaboration with Customer Service Representatives (CSRs).… more
- DataRobot (Boston, MA)
- … account strategies to maximize Net Revenue Retention (NRR). + Ensure customer satisfaction through proactive engagement , issue resolution, and executive-level ... **Knowledge, Skills and Abilities** **:** + Proven ability to lead and scale account management or customer ...to lead and scale account management or customer success teams in a SaaS or enterprise software… more
- GCG (Boston, MA)
- …market, driving long-term growth through market penetration, team development, and strategic supplier engagement . As our Sales Director, you will lead the charge ... business model. This role would require travel to facilitate customer facing activity 2 to 3 weeks out of...partnerships, and sales channels within the utility space + Lead and grow a team of sales professionals focused… more
- Parexel (Boston, MA)
- …plans for each target account + Ensure appropriate strategy/solution is proposed to customer + Lead proposal strategy and development in collaboration with ... to gain market share and build high levels of customer satisfaction and loyalty. **New Business Acquisition** + Actively...+ Project confidence and expertise in the approach and engagement with key decision makers + Proactively engage clients… more
- Commonwealth Care Alliance (Boston, MA)
- 011230 CA-Provider Engagement & Performance **Position Summary** The Provider Relations Liaison is responsible for cultivating, maintaining and strengthening ... staff education, provider orientations, and appreciation events. + Facilitate and lead orientation meetings and communication sessions with key providers; orient… more
- Commonwealth Care Alliance (Boston, MA)
- …key internal stakeholders and external business partners + Facilitate gathering of customer data insights and leverage data to evaluate content strategy and ... plan execution; provide ongoing feedback and recommendations for improvements + Lead large and complex projects to ensure strategies, goals and milestones… more
- GAP Solutions Inc (Boston, MA)
- …and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be ... expected to provide customer service and interpersonal communication skills to support the...plans, progress reports, training plans, and meeting participation. + Lead post-award, progress, and status meetings with the COR… more
- DataRobot (Boston, MA)
- …future. The VP, Pre-Sales Solutions - Americas is a strategic and customer -facing leadership role responsible for leading and scaling the Pre-Sales Solutions ... America. This leader will partner closely with Sales, Product, Marketing, and Customer Success to ensure the delivery of best-in-class technical expertise, solution… more
- Fannie Mae (Boston, MA)
- …with different functional expertise respectfully and cooperatively towards a common goal. Multifamily Customer Engagement - Customer and Partner Management - ... the time *Desired Experience* * Bachelor's degree or equivalent * Proven ability to lead projects and complex problem solving skills * Proven ability to work with… more
- Jet Aviation (Boston, MA)
- …domestic travel, with a strong emphasis on in-person client engagement -meeting customers on-site, attending industry events, and visiting flight departments ... skills. + Strategic thinker with the ability to drive business growth and lead high-performing teams. + Willingness to travel as required to meet clients and… more
