- Applause (Framingham, MA)
- …for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Service Desk Manager , you will lead our global Service ... experience in IT management, with a strong focus on service delivery, team leadership, and process optimization. This hybrid...of our user base on a global scale. The manager will report to the Director of Information Technology,… more
- Public Consulting Group (Boston, MA)
- …conducting root cause analyses, classifying severity, and planning resolutions. + Work alongside the Service Desk Manager to ensure tickets are routed and ... Tier-1 support staff and escalates unresolved issues and risks to the project manager . + Confirm that solutions are properly deployed and verified within production… more
- Hilton (Boston, MA)
- …of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Assistant Manager \- Front Desk \- DoubleTree Suites by Hilton Boston \- ... An Assistant Front Office Manager is responsible for assisting in the direction...in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?**… more
- Cayuse Holdings (Boston, MA)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$22.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Omni Hotels (Boston, MA)
- …+ Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to guest inquiries and ... operations. + Previous luxury hotel experience is required. + Customer service oriented, ability to multi-task, detail orientation, and excellent organizational… more
- BXP (Boston, MA)
- …standards. + Provision and manage access through Active Directory and Security Manager . Maintain and enforce directory policies and standards. + Deploy and support ... analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports ... to the manager with input from assigned physicians, nurses or other...greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice… more
- Marriott (Boston, MA)
- …policies and procedures; report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures; ensure uniform and personal ... guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with...we set the standard for rare and special luxury service the world over and pride ourselves on delivering… more
- Marriott (Boston, MA)
- …and procedures, and report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures, ensure uniform and personal ... all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine… more
- Hannaford (Waltham, MA)
- …Supervise performance of all duties and responsibilities of all front-end and service desk /kiosk associates as assigned by Manager of Customer Service * ... policy. * Assign fixed activities to front end and service desk /kiosk associates during idle periods as...being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end… more
- Marriott (Providence, RI)
- …Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs ... GED; 4 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...results. * Reviews staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- Extra Space Storage (Newton, MA)
- …, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, ... The **Store Manager ** oversees the daily operations of one or...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- Marriott (Boston, MA)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Leading Room… more
- Extra Space Storage (Boston, MA)
- The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District ... Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Omni Hotels (Boston, MA)
- …an employee of this historic property. Job Description The Assistant Front Office Manager is responsible for maintaining the highest levels of customer service ... during the arrival and departure process through training, guest service recovery and adherence to established department and hotel...as by communicating needed tasks to next available Front Desk Agent and ensure that tasks are being completed… more
- Marriott (Boston, MA)
- …AC Hotel Boston Downtown is seeking an engaging, friendly and detail-oriented Front Office Manager to join our team. In this role you will be directly responsible ... for the Front Desk and Night Audit teams, with a focus on...position you should have passion for delivering a superior service experience and developing our associates. The AC Hotel… more
- Marriott (Boston, MA)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Leading Room… more
- Lafrance Hospitality (Providence, RI)
- … manager , hotel assistant general manager , hotel manager , operations manager , guest service manager Requirements + Prior hotel experience 1-2 ... for hospitality, you will collaborate closely with our General Manager to provide outstanding guest service and...the house hotel experience + Strong knowledge of front desk operations or property management + Detail-oriented with excellent… more
- St. Francis House (Boston, MA)
- Manager of Case Management Boston, MA (http://maps.google.com/maps?q=Boston+MA+USA+02116) * Case Management Job Type Full-time Description FLSA Status:Exempt Pay ... per year Schedule:Full time, Monday through Friday, 7:30AM to 3:30PM Job Summary:The Manager of Case Management is responsible for overseeing the daily operations of… more