- Bank Rhode Island (Medford, MA)
- …and vision plans, tuition reimbursement, and a matching 401k. We are currently looking for a Call Center Representative to join the team in Medford, MA. This ... relationship with the bank by providing courteous, professional and accurate customer service to both prospective and current customers. The ideal candidate should… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... as necessary to augment federal staff. **Position Objective:** The Jr. Customer Service Representative (CSR) will provide intake, analysis, and documentation… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... as necessary to augment federal staff. **Position Objective:** The Sr. Customer Service Representative (CSR) will provide senior-level intake, analysis, and… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors...and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors...overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as… more
- Commonwealth Care Alliance (Boston, MA)
- …to care, for members and all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide a best-in-class service ... 011520 CCA-Customer Service The Member Services Department provides a single...- At least six months recent experience in a call center environment - Currently or recently… more
- Commonwealth Care Alliance (Boston, MA)
- …communication **Required** **Education** Bachelor's Degree or relevant experience in call center and/or Medicare/Medicaid plan **Required** **Experience** + ... identifies both the member's existing healthcare services that will continue and new service requests. The Specialist works to ensure that member needs are addressed… more
- Kelly Services (Stoughton, MA)
- …and adhere to reporting procedures **What You Bring:** + **2+ years of customer service or call center experience** + Strong **Microsoft Office** and ... **Now Hiring: Customer Service Representative - Temp-to-Hire!** **Location:** Stoughton,...School Diploma** required **Preferred Qualifications:** + Experience in a ** call center ** or high-volume customer service… more
- Beth Israel Lahey Health (Boston, MA)
- …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....ideas, identifying issues, and respecting team members. 8. **Customer Service :** Ability to provide a high level of customer… more
- Tufts Medicine (Boston, MA)
- …Qualifications:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or ... Qualifications:** 1. Associates degree. 2. Three (3) years of customer service or call center experience working in billing, collections, or insurance.… more
- Dal-Tile Corporation (Woburn, MA)
- …**Experience and Knowledge Required** High School Diploma or GED equivalency required. 3+ years call center or customer service experience. Focus on customer ... explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service … more
- East Boston Neighborhood Health Center (Revere, MA)
- …requirements + High school diploma or GED required + Minimum of 1-year customer service , administrative, or call center experience + Excellent written and ... Position Summary: Join our dynamic team as a Contact Center Representative ! We are looking for someone...from 8 AM to 5 PM. As a Customer Service Representative , you'll have the opportunity to… more
- Beth Israel Lahey Health (Brookline, MA)
- …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- State of Massachusetts (Boston, MA)
- *Claims Examiner/Job Service Representative I| Department of Family & Medical Leave* The Program Integrity Claims Examiner/Job Service Representative I ... Department of Family Medical Leave (DFML). The Claims Examiner/Job Service Representative I will review claims escalated...seeking DFML benefits that have been escalated from the call center and/or internal DFML departments and… more
- Cardinal Health (Boston, MA)
- …liaison in problem-solving, research and problem/dispute resolution. **_Job Summary:_** As a Service Center our mission is to deliver exceptional experiences for ... issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer...Line to resolve our customers' concerns, aiming at a first- call resolution. + Must meet performance and service… more
- Molina Healthcare (Boston, MA)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …Administrative and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS, AND ... be 9:30 AM - 6 PM, Monday-Friday.** The Patient Representative (PR) is the "first impression" a patient has...staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate… more
- Beth Israel Lahey Health (Boston, MA)
- …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong ... screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** Answers, screens and processes a high volume… more
- Highmark Health (Boston, MA)
- …+ Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. + ... + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS**… more
- Dentsply Sirona (Waltham, MA)
- …equivalency **Years and Type of Experience** : + At least 2 year of Customer Service Call Center support or equivalent. + Experience in/or appreciation for ... **:** Dentsply Sirona is looking for an experienced and talented Customer Service Representative to join our team. This individual will be responsible for… more
