- Bank Rhode Island (Medford, MA)
- …plans, tuition reimbursement, and a matching 401k. We are currently looking for a Call Center Representative to join the team in Medford, MA. This position is ... to enhance their business relationship with the bank by providing courteous, professional and accurate customer service to both prospective and current customers.… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- GAP Solutions Inc (Boston, MA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- AMEGO INC (Franklin, MA)
- …use training opportunities and engage in self-evaluation to develop and meet professional goals. Ensure that all services adhere to Amego's Human Rights Policies. ... Work with QA Department in maintaining quality assurance program for health care services, delivery and...adheres to all MA school regulatory requirements. Participates in On- Call responsibilities to ensure proper medical coverage for nights… more
- Endo International (Worcester, MA)
- …work to bring the best treatments forward. Our shared values of Integrity & Quality , Innovation, Drive, Collaboration and Empathy guide our team and enable us to ... the customers' objectives across their full spectrum of needs. The senior sales professional has broad knowledge of the customer and leverages business knowledge to… more
- AMEGO INC (Franklin, MA)
- …allows for meaningful, ongoing collaboration as well as continuous personal professional growth. Develop and monitor behavior data collection systems for students ... clinical review processes Participate in regularly scheduled Psychiatrist meetings On- call responsibility for residential programs (rotating) Obtain and participate… more
- Home Care Evolution (Woburn, MA)
- …duty nursing services in the Greater Boston area, dedicated to enhancing the quality of life for our clients by providing personalized, compassionate care in the ... proof of insurance. Background check is required. Must provide professional references. Must be able to speak, understand and...and why you are interested in this position or call us on ###. We look forward to hearing… more
- MRC Global (Bellingham, MA)
- …up and maintainaccurate customer files (profiles). + Maintain and approve quality standards. + Establish and maintain customer relationships, communicate with ... group situations. + Willingness and ability to be on call as needed to provide 24-hour service to customers....live and work. We invest in the growth and professional training of our team members creating more opportunities… more
- Ace Hardware (Billerica, MA)
- …service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver ... the same level of service, convenience & quality that you have come to expect from Ace...review. + Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and… more
- Monte Nido (Dedham, MA)
- …Spending Account (FSA) + Health Savings Account (HSA) + Paid time off + Professional development + And many more! **_At Walden we are committed to creating an ... Communicate appropriately and effectively with residents' treatment teams to ensure the highest quality of resident care. + Conduct daily resident weigh- + Complete … more
- FleishmanHillard (Boston, MA)
- …growing healthcare team. This is an exciting career opportunity for a PR professional with a passion for healthcare-related communications to work closely with FH ... proposals and opportunities. + Develop and edit compelling and high- quality client deliverables, including plans, research and analysis, media...try new things, in the name of personal and professional growth and of work that leads to meaningful… more
- Commonwealth Care Alliance (Boston, MA)
- …plus. Required Experience: - At least six months recent experience in a call center environment - Currently or recently employed in customer service, public service, ... working independently while in a team environment - Experience working in a quality -focused environment with an emphasis on behavioral based quality assurance… more
- Commonwealth Care Alliance (Boston, MA)
- …CCA enrollee outcomes by impacting care access and utilization, closing care quality gaps, and optimizing member connection to medical, behavioral health, and ... place-based supports, grant-related activities, the Doula Program, equity, and quality improvement initiatives. CHWs participate in committees and work groups… more
- Monte Nido (Dedham, MA)
- …Spending Account (FSA) + Health Savings Account (HSA) + Paid time off + Professional development + And many more! **_At Walden we are committed to creating an ... appropriately and effectively with residents treatment teams to ensure the highest quality of resident care. + Conduct daily resident weigh-ins. + Complete … more
- FleishmanHillard (Boston, MA)
- …the "best teams" for your clients. + Demonstrate ability to develop high- quality written materials, including pitch letters, press materials, social copy, client ... to effectively supervise and train junior-level account staff, provide quality control, determine workflow and assignments. + Excellent writing...try new things, in the name of personal and professional growth and of work that leads to meaningful… more
- Humana (Boston, MA)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- Cambridge Health Alliance (Malden, MA)
- Call Center Scheduler **Requisition Number:** 10534 **Location:** Commerce Place **Work Days:** 830-5pm **Category:** Clerical and Administrative Support ... **Department:** Primary Care Call Center **Job Type:** Full time **Work Shift:** Day...care. We believe that everyone deserves access to high quality , convenient health care. This is why our employees… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Pharmacist, Outpatient Pharmacy Call CenterDepartment:Patient Services-PharmacyAutoReqId:81618BRStatus:Full-TimeStandard Hours per Week:40 Job Posting ... We are currently searching for a 40-hour pharmacist to work in a call center environment in our new onsite retail pharmacy Key Responsibilities: + Interpreting… more
- Beth Israel Lahey Health (Cambridge, MA)
- …8. Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Quality (CPHQ) Preferred. **WORKING CONDITIONS** 1. Normal ... job, you're making a difference in people's lives.** Reporting to the Director of Quality & Patient Safety, the Quality and Patient Safety nurse specialist plays… more
