- Cytiva (Marlborough, MA)
- …Business System which makes everything possible.The Quality and Regulatory Support Manager for Cytiva is responsible for supporting the Business and Customers ... and external documentation to align with industry developments and enhanced customer expectations. Function as the regulatory support expert and discussion partner… more
- Raytheon (Tewksbury, MA)
- …and the results of "what-if" exercises to the Planning Lead as well as Program Manager , customers and senior management as needed.Support EAC and LRE processes ... by the customer .Detail plan and maintain the IMS throughout the program 's lifecycle that incorporates contractual and programmatic changes into the IMS in order… more
- Cytiva (Shrewsbury, MA)
- …ensuring timely resolution of nonconformances to maintain product quality and customer satisfaction; overseeing manufacturing validation (IQ, OQ, PQ) and design ... and product launches.This position reports to the QA Senior Manager Site Quality Leader and is part of the...Health Sciences, or a related field.Minimum 5 years of experience in Quality or Regulatory in a regulated industry… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience , the Customer Experience Program Manager is responsible for helping all ... understand, and meaningfully improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on ... Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program...in customer -centricity, the CX Measurement & Improvement Program Manager will work collaboratively with cross… more
- Parker Hannifin Corporation (Woburn, MA)
- …develop new programs and delivery a premier customer experience . The Customer Program Manager is accountable for the contract, delivery and quality ... Customer Program Manager Location... Customer Program Manager Location : Woburn, MA,...experience of demonstrated ability to perform the essential customer management functions of the job + Solid knowledge… more
- Zoom (Boston, MA)
- …must be results-driven and take pride in delivering a best-in-class customer experience . Responsibilities: As the Small Business Program Manager , you ... you can expect: As the Small Business Online Campaign Program Manager , you'll be responsible for launching...quarterly progress against annual targets. + Launch Small Business customer surveys via Qualtrics to guide program … more
- Pearson (Boston, MA)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... performance and impact against our objectives. Leverage AI to elevate post-sales customer experience and help customers adopt their solutions while improving… more
- Lincoln Financial (Boston, MA)
- …to meet revenue and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate from competitors ... models, validate customer feedback, and continuously innovate and improve the customer experience **What we're looking for** _Must Haves:_ + 3-5+ years… more
- DoorDash (Boston, MA)
- …for a Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that...basic life insurance, family-forming assistance, and a mental health program , among others. To learn more about our benefits,… more
- CVS Health (Woonsocket, RI)
- …shopping experience . We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty ... program and rich customer data to deliver...post-MBA capacity in management consulting or Marketing role in loyalty/retail/ customer goods industry. + Experience working in… more
- Amazon (Boston, MA)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and ... scalability, security, and business impact. Possessing strong technology and program /project management experience , you will validate technical solutions… more
- RTX Corporation (Marlborough, MA)
- …(MAL) to implement and manage a Quality Assurance System and specific customer quality flow-down requirements throughout proposal and program lifecycles. You ... will tailor existing quality planning to administer customer and internal quality requirements for program teams and supply base. The selected individual(s) will… more
- Celestica (Boston, MA)
- … Business Unit General Manager 2 leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers to manage ... must deal with complex and controversial negotiations, problem resolution, and project/ program implementations all while doing this in an ever changing competitive… more
- NASCO (Boston, MA)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... to ensure the Plan/NASCO contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager regarding status of … more
- Textron (Wilmington, MA)
- …and leading internal dry runs prior to the event\. -Working closely with the customer 's Program Manager \(s\) and communicating program progress both ... ** Program Manager ** **Description** **_About This Role_**...or similar discipline required\. * 8 years of relevant experience , including 2 years of Program Management… more
- Amazon (Boston, MA)
- …of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer ... and help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) team for the...in the cloud. Basic Qualifications - 7+ years of experience leading complex, large-scale, technical or engineering programs with… more
- CVS Health (Wellesley, MA)
- …and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer ... attitudes and perceptions related to various elements of interest, experience , purchase, and retention. The Manager will...Lead / participate in efforts that help across the Customer Experience Center of Excellence team as… more
- Iron Mountain (Boston, MA)
- …cross functional programs for new and existing customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal ... so, let's start the conversation. The Senior Client Delivery Program Manager , Digital Solution (DS) is responsible...equivalent work experience . + PMP Certification + Experience in external customer facing roles specifically… more
- FranklinCovey (Boston, MA)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
