- Robert Half Office Team (Cumberland, RI)
- Description We are offering a contract employment opportunity for a Customer Resolution Team Specialist at our Cumberland, RI location. As a part of our ... team , you will be instrumental in handling escalated customer complaints, maintaining relationships with stakeholders, and driving process and performance… more
- Bright Horizons (Newton, MA)
- …level of customer service. + Meet or exceed defined standards of resolution volumes, quality, and customer satisfaction scores. + Proactively suggest ways ... The Senior Applications Specialist - Support role is focused on the...with cross-functional groups. The individual will ensure that outstanding customer service is delivered and that accurate, complete information… more
- Citizens (Boston, MA)
- Description The Private Wealth Service and Support Specialist is responsible for providing white-glove, end-to-end processing and servicing to Private Wealth clients ... and colleagues. In this role, you will help to increase customer loyalty and drive business development opportunities. The Private Wealth Service and Support … more
- Iron Mountain (Boston, MA)
- …process to ensure a smooth and efficient transition while maintaining exceptional customer satisfaction. The Integration Specialist acts as a bridge between ... to senior specialists or relevant departments as needed. **Problem Solving and Resolution :** + Analyze and address customer challenges during the transition… more
- Children's Hospital Boston (Boston, MA)
- …issue/problem identification and investigation through to an accepted/successful resolution . The Specialist will work with the Billing team to ensure the ... 80545BRJob Posting Title:Physician Billing Specialist (Shared Service Center)Department:Shared Service CenterAutoReqId:80545BRStatus:Full-TimeStandard Hours per… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords… more
- Norstella (Boston, MA)
- …**The Role:** As a Specialist on the Enterprise Access & Data Expertise Team (EADE), this role will support and enhance MMIT's operational data quality with a ... Data Enhancement Specialist Company: MMIT Location: Remote, United States Date...requests/ Data Project request submitted through JIRA to facilitate resolution (90%) + Know MMIT data and customer… more
- Citizens (Westwood, MA)
- …event. Reporting to the Manager of Enterprise Incident Management, the Sr IT Service Mgmt Specialist will work within a team and will have the following primary ... or Phoenix AZ Role is not relocation eligible. The Enterprise Incident Management team leads all aspects of major incident management across the organization for… more
- Lincoln Financial (Boston, MA)
- …**The Role at a Glance** We are excited to bring on a **Relationship Management Specialist ** for our Local Market Account Management Team . In this role you will ... collaborating with internal stakeholders to resolve issues in a timely manner ensuring resolution and delivery of high-quality customer service. + You will… more
- Middlesex Savings (Westborough, MA)
- …highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all ... **Overview** The Contact Center Specialist I is a key role focused on...time. + Identify process improvement ideas with the management team . + Protects customer information by following… more
- Dana-Farber Cancer Institute (Boston, MA)
- Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, ... support of the Dana Farber Cancer Institute's mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations,… more
- UMB Bank (Boston, MA)
- As the **Treasury** **Service Specialist ** will support and manage the day-to-day operations of the Commercial Bank servicing of treasury products, loans, and ... requests while working hand in hand with internal teams, including implementations, treasury team , and banking officers. As the primary contact, you will be a vital… more
- Philips (Cambridge, MA)
- …for resolving complex product issues, driving product quality, and enabling faster customer resolution through expert knowledge and escalation handling. **Your ... **Product Support Specialist ** Join a collaborative, high-impact technical support ...Service Engineers (FSEs) to share knowledge and drive faster customer issue resolution through training and support.… more
- Ryder System (Boston, MA)
- …have **Workday** experience in Benefits and Payroll in order to perform the Benefits Specialist job. Benefits Specialist will work closely with HRIS and Payroll ... + Will be responsible for day to day problem resolution related to health and welfare new hire and...high exposure benefits issues + Ability to build strong customer relationships + Effective interpersonal skills + Strong verbal… more
- Cornerstone onDemand (Boston, MA)
- The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual ... the most critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand… more
- Lincoln Financial (Boston, MA)
- …situational analysis and problem resolution with a high priority to customer satisfaction. + Communicates effectively with management, team , and advisors. + ... #:** 74589 **The Role at a Glance** As a Specialist , EDI Technology, you will perform and deliver on...customers and be an advocate on behalf of the customer by identifying opportunities for positive change. **What you'll… more
- Nitto Denko Corp. (Milford, MA)
- …programs that are in early stages of development or manufacture customized medicines. This QA Specialist must ensure that the QA project team is well trained in ... products. This role also ensures that the QA Project Team is well prepared (eg, summary documents or slides)...directed by QA department management. + Prepare responses to customer supplied QA agenda topics and lead discussions during… more
- Deloitte (Boston, MA)
- US Payroll Delivery Specialist Leader -Human Capital Job Description 5-20-25 Are you a detail-oriented individual seeking a new opportunity to leverage your skills ... nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and...2025 Work You'll Do As a US Payroll Delivery Specialist Leader, you will be responsible for managing the… more
- GAF (Walpole, MA)
- …the market leader in commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't ... Team Summary** The National Accounts Manager, Data Center Specialist is a critical team member part...deliver solutions across an expanded geography based on the customer 's locations. + Perform other duties as assigned. **Qualifications… more
- CACI International (Hanscom AFB, MA)
- …self-service support tools. + Tracks incidents and requests from identification through resolution ensuring a quality end-to-end customer experience. + Conducts ... IT Specialist - Journeyman Job Category: Information Technology Time...initial assessment, triage, research, and resolution for basic incidents and requests regarding the use… more