- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Walgreens (Framingham, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Boston, MA)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Bio-Techne (Devens, MA)
- …to further treat and prevent disease worldwide.** Pay Range: $19.20 - $26.40 The Customer Service Specialist is responsible for all facets of Customer ... order processing. This includes receiving, entering, reviewing, maintaining, and filing customer orders. This position also includes responsibility as the primary … more
- Sharecare (Somerville, MA)
- …**Job Summary:** This position assists incoming callers with requests and provides great customer service . An upbeat, patient-centered attitude is a must! Our ... supporting each individual through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To learn more, visit… more
- Humana (Boston, MA)
- …the ability to obtain within 75-90 days of start date + Prior experience in Telesales, Customer Service and/or Quality Assurance + 1 or more years of ... understands that while great products are important, it's the quality of our service that truly defines...Outsourcing Partners (BPO), Partner Call Centers (Brokerage), and the Customer Success Team (CST). Prior to supporting agents, CQP2… more
- State of Massachusetts (Boston, MA)
- …Saturdays. *Detailed Job Responsibilities* * Manage daily operational functions and staff of Customer Service Center. This includes but is not limited to ... Beyond day-to-day oversight, the Leader is responsible for maintaining quality standards at the facility, including a safe working...ensuring Customer Service Reps (CSRs) provide error free… more
- Humana (Boston, MA)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Medtronic (Newton, MA)
- …IEC 62304, and ISO 13485. + Serve as a member of the extended quality team for operating system and service /manufacturing tooling software releases across the ... , Mounds View, MN, or Newton, MA office* Join Medtronic as a **Software Quality Engineer II** and be at the forefront of transforming lives through advanced medical… more
- GE Aerospace (Boston, MA)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- The Alpha Group (Norwood, MA)
- …has worked with The Alpha Group in various roles. Using her background in customer service and administrative support Laura makes clients and candidates feel ... QUALITY INSPECTOR NORWOOD , MA 02062 US Posted:...Monday-Friday Pay Rate: $18.00-$21.00/hr Job Requirements It is the policy of The Alpha Group, Inc. To recruit, hire,… more
- National Safety Council (Boston, MA)
- …Microsoft Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. ... Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly while maintaining… more
- MongoDB (Boston, MA)
- …+ Customer -focused mindset with a commitment to delivering exceptional service and building long-term relationships with key accounts + Ability to navigate ... MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale… more
- Fallon Health (Worcester, MA)
- …to inbound call center. Handles calls from providers and members with excellent customer service . + Assist FCHP providers, members and/or their recognized ... among the nation's top health plans for member experience, service , and clinical quality . We believe our...and handle calls appropriately with a focus toward excellent customer service . In addition, the Service… more
- Zurich NA (Boston, MA)
- …Qualifications: + Bachelor's degree and no prior experience in the Administrative, Customer Service , Financial Services, Risk Management, or Insurance areaOR + ... risks + Analyze and recommends input in areas of policy rating, subjective pricing, policy construction, coverages...Associate Degree and no prior experience in the Administrative, Customer Service , Financial Services, Risk Management, or… more
- Bridgestone Americas (Quincy, MA)
- … tasks as required. Pay Range: $20.40 - $30.60 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- Mavis Tires & Brakes at Discount Prices (Milton, MA)
- …commitment to providing complete customer satisfaction and delivering the highest quality service . To be eligible for the position of Automotive Assistant ... to ensure complete customer satisfaction by delivering timely completion of high- quality vehicle repair and maintenance, Service Managers must direct the… more
- Otis Elevator Company (Canton, MA)
- …to field operations staff and participate in large bids + Responsible for the quality of service in designated territory + Investigate and resolve all critical ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Agiliti Health (Marlborough, MA)
- …license. Must have a safe driving record based on Agiliti policies. + Have customer service experience. Prior work experience in hospital setting is helpful. + ... Location:** Marlborough MA Branch **Additional Locations (if applicable):** **Job Title:** Customer Service Technician I **Company:** Agiliti **Location City:**… more
- MRC Global (Bellingham, MA)
- …The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting ... internal MRC Global departments to set up and maintainaccurate customer files (profiles). + Maintain and approve quality...+ Any combination of two or more years in customer service , inside sales, and/or warehouse services… more