- CVS Health (Boston, MA)
- …Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This role provides ... claims understanding and resolution and educates the member with online resources. The Customer Service Representative guides the member through their… more
- Highmark Health (Boston, MA)
- …data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider ... service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Beth Israel Lahey Health (Milton, MA)
- …and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills 40+wpm. Knowledge of ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- The Cigna Group (Waltham, MA)
- …GED program + Must be at least 18 years of age + Warehouse/fulfillment or customer service experience preferred but not required. + General computer skills. + ... connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this… more
- The Cigna Group (Newton, MA)
- …deadlines and work under pressure while anticipating the needs of the customer and/or business partner and understanding the consequences of actions. + Budgeting ... connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this… more
- Commonwealth Care Alliance (Boston, MA)
- …of CCA's patients incorporates the care of individuals with significant medical, behavioral , and social complexities that require intensive care management and care ... care delivery and care coordination for the most complex medical and behavioral health patients. The RN participates in providing the highest quality,… more
- Magellan Health Services (Hanscom AFB, MA)
- …has the primary responsibility of providing the full breadth of Child and Youth Behavioral (CYB) counseling services to children of all ages of military service ... at child development centers, and consultation to installation command regarding behavioral health issues affecting children and youth. CYB counselors will be… more
- Fallon Health (Worcester, MA)
- …plan review with providers and care team as applicable. + Demonstrates positive customer service actions and takes responsibility to ensure member and provider ... + Manages NaviCare members in conjunction with the Navigator, Behavioral Health Case Manager, Aging Service Access...and providers via telephone and in person * Exceptional customer service skills and willingness to assist… more
- OptiMindHealth (Needham, MA)
- …FLSA Status: Non-Exempt Location: Needham, MA Join a leading clinician-led behavioral health company today! OptiMindHealth (OMH) is expanding and seeking ... compassionate professionals to join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana. Since… more
- Highmark Health (Boston, MA)
- …Understanding of health plan operations, including claims processing, enrollment, billing, and customer service . + Proven track record of successfully managing ... all aspects of solution delivery across enGen platform, products and service , including affiliation implementations, new external customer implementations, and… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …employees take pride in their commitment to improving patient outcomes while delivering world-class customer service . At ZOLL, you won't just have a job. You'll ... to travel up to thirty percent, including international travel. + Behavioral : Highly-motivated team contributor, sets a 'high-bar' of achievement for self… more
- HCA Healthcare (Waltham, MA)
- …at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...the rollout and implementation of our applications at our customer 's sites. In this crucial role you will be… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …registration function + Provide "hands on"/on-the-job training to fully develop registration and customer service skills and maximize potential of staff + Assist ... + Minimum of 3 to 5 years work experience in a health care or customer service environment + Bilingual in English/spanish is highly preferred SKILLS/ABILITIES: +… more
- Beth Israel Lahey Health (Charlestown, MA)
- …Administration, and all Ambulatory Departments and Divisions. Provides quality customer service and serves as an exemplary representative of the Patient ... with all Lahey Health Policies. * Comply with the behavioral expectations of the department and Lahey Health. *...the needs of our customers and consistently adheres to Customer Service standards. * Participate in departmental… more
- Sunrise Senior Living (Wayland, MA)
- …Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief ... document and learn about pertinent information and any resident's physical and behavioral changes as well as activities information. + Practice positive resident… more
- Commonwealth Care Alliance (Boston, MA)
- …identifies both the member's existing healthcare services that will continue and new service requests. The Specialist works to ensure that member needs are addressed ... needs and concerns + Documents members' current healthcare services and new service requests + Ensures members continue to receive current healthcare services as… more
- Highmark Health (Boston, MA)
- …high degree of complexity. + Ability to visualize, articulate and solve complex problems representative of a broad range of service and claim scenarios. + Other ... job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more