- CVS Health (Boston, MA)
- …Product Managers and IT teams. + Ability to identify/prioritize Customer Experience (CX)opportunities across the breadth of our digital tools. **Preferred ... Digital CEM will help to support Voice of Customer insights and Operational Monitoring for priority areas across...Ability to Manage small projects in support ofthe Product Management team. + Ability Analyze and take action on… more
- CVS Health (Wellesley, MA)
- …we do it all with heart, each and every day. **Position Summary** The Manager, Digital Customer Experience Management (CEM) is responsible for monitoring ... along with monitoring key operational metrics to optimize the Digital Customer Experience across ...substantiate assumptions and recommendations. + 1+ years of people management experience . + 1+ years of … more
- CVS Health (Boston, MA)
- …it all with heart, each and every day. **Position Summary** As a vital member of the Digital Customer Experience Management team, this role will help to ... PowerPoint **Preferred Qualifications** * 2-3 years' experience with Voice of Customer , Research, and/or Digital * Proven ability to integrate multiple data… more
- Citizens (Westwood, MA)
- … product management , digital ad operations, digital channels management , or customer experience delivery/design for marketing or products. + ... and engineering roadmaps for products managed under the digital experience platform group. Products supported include content management systems (CMS),… more
- Citizens (Westwood, MA)
- … product management , digital ad operations, digital channels management , or customer experience delivery/design for marketing or products. + ... and engineering roadmaps for products managed under the digital experience platform group. Products supported include content management systems (CMS),… more
- Forrester (Cambridge, MA)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for executing ... refine customer journeys and automations, ensuring a seamless and impactful customer experience from onboarding through to retention. + Oversee data… more
- Generac Power Systems (Boston, MA)
- …of developing and executing successful digital strategies. + Expertise in digital customer experience + Demonstrated understanding of site merchandising ... design. This role will drive development of a comprehensive digital commerce strategy that enhances customer engagement,...of experience in digital product management , site merchandising, digital experience … more
- Keurig Dr Pepper (Burlington, MA)
- …preferred. + 5+ years of experience and a record of accomplishment in digital marketing, eCommerce, and content management . CPG experience preferred. + ... **Job Overview:** As the ** Digital Experience Manager,** you will play...and program-specific messaging opportunities by brand to support better customer experience (CX) and organic search results… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- … launching and scaling digital products with measurable impact. + Experience across product management and development within a consumer-facing healthcare ... engage with their health. We drive the success of digital products and health experience services ensuring...brings a visionary and execution-focused unique blend of product management and product development experience . In this… more
- Philips (Cambridge, MA)
- …+ Bachelor's / Master's Degree in Business Administration, Customer Relationship Management or equivalent. 5+ Years Experience in Healthcare IT, High-End ... As the Customer Success Manager, you will be responsible for...solution Management and Clinical Laboratory Experience Preferred + Strong and proven track record in… more
- Santander US (Boston, MA)
- …digital agenda to the wider firm. They oversee the following areas: customer experience , channel development, product management , strategy & ... to the wider firm. They oversee the following areas: customer experience , channel development, product management...business requirements and user stories for software platforms + Experience in developing digital product backlog and… more
- ServiceNow, Inc. (Waltham, MA)
- …for improvement. The ideal candidate possesses extensive experience in digital planning and strategy, adept stakeholder management skills, and proficiency ... and execution teams to drive marketing outcomes + Leverage experience with persona development, buying groups, customer ...years in strategic B2B digital marketing campaign management and program management + Experience… more
- Tufts Medicine (Burlington, MA)
- …Communications, Marketing, or Business Administration. 2. Ten (10) years of management experience in brand management , digital strategy, and digital ... marketing. **Preferred Qualifications:** 1. Ten (10) years of experience in brand management , digital ...closely with internal teams to define digital customer journeys, optimize the user experience (UX),… more
- Ford Motor Company (Boston, MA)
- …research and competitive analysis to identify key trends and opportunities in the Digital upgrade space. + Define target customer segments and develop tailored ... The Connect and Engage Digital Upgrades Senior Manager will play a critical...Business, or a related field. + 7+ years of experience in product management , business development, strategy… more
- Intermountain Health (Boston, MA)
- …thinking 10. Budget management **Qualifications** **Required Qualifications** . Experience in digital , software engineering, technical product management ... **Skills** 1. Digital channels expertise, including websites 2. Agile project management 3. Capacity and resource management 4. Software engineering 5.… more
- CBRE (Boston, MA)
- …6-10+ years of confirmed experience in sales and solutioning for Digital (Information) Technology or Computer Science management . Extensive client-facing ... experience demonstrating AI to enhance decision-making, optimize portfolio management , and improve operational efficiency. This person must gain good… more
- Ford Motor Company (Boston, MA)
- …* 10+ years of Product Management experience with proven experience in translating key customer experiences into product requirements and shipping ... on" relationship with customers and continuously improving our user experience . Product Management is part of the...solutions you help to champion will create an elevated customer experience . This position is posted as… more
- C-4 Analytics (Wakefield, MA)
- …to succeed: Must-Haves + 1-plus years of Digital Marketing, Account Management or direct Client-Facing experience + Bachelor's Degree in Business, Marketing, ... customer service. We are currently hiring for a Digital Marketing Account Manager: Wakefield, MA as we look...marketing services + Google Analytics & Ads Certifications + Experience using a project management tool, preferably… more
- Evolv Technology (Waltham, MA)
- …data driven roadmap developed with engineering to improve user engagement, simplify user experience , and improve effectiveness of the digital products in your ... The Elevator Pitch The Product Manager for Evolv's Digital Portfolio will lead all efforts related to...or requirements will you be executing regularly? Evolv Portal Management + Lead the customer portal where… more
- Sanofi Group (Cambridge, MA)
- …to adoption. + Represent the product voice for all its labeling, risk management activities, human factor studies (as applicable), customer training, and related ... exceptional communication, and leadership skills. + Advanced skills in Agile practices, digital strategy, product management , project management , compliance,… more