- ABBTECH Professional Resources, Inc. (Boston, MA)
- Hello! ABBTECH Professional Resources and our partner Dell is seeking a technician to help with Tier 1 support remotely in the US. You must know your way ... tickets. You will mainly be the first level of support for Microsoft Applications and Windows Issues. Ability to...and delegate tickets to the correct department or to Tier 2-3. If you or someone you know is… more
- GovCIO (Boston, MA)
- …(VA). The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6798/ tier -3-data-quality-help-desk-analyst-%28remote%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6798_… more
- Beth Israel Lahey Health (Charlestown, MA)
- …The Tier 2 Service Desk Analyst acts as an escalation point for the Tier 1 Service Desk Analyst and interacts with all levels of BILH colleagues. The ... a difference in people's lives.** The Service Desk Analyst, Tier 2 provides advanced technical support to...Analyst will manage EPIC EHR escalations from Service Desk Tier 1 and ensure proper assignment to… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- Ryder System (Boston, MA)
- …Provide training, mentorship, guidance, support , and performance feedback to direct reports ( Tier 1 Call Center Representatives and Tier 2 Functional ... AM - 8-00 PM EST **Essential Functions** + Develop and implement operational support policy, procedures, and technology programs to support contact center… more
- Beth Israel Lahey Health (Charlestown, MA)
- …days remote ) with an office location in Charlestown, MA. The HR Service Representative 1 Associate, Tier 1 supports the HR functions in their resolution ... seamless worker experience in escalating requests. **Job Description:** + 1 . Act as primary point-of-contact for HR inquiries (via...feedback to requestors on status of their queries. Provides support to the HR function and business lines by… more
- Center For Health Information And Analysis (Boston, MA)
- …by the Desktop Manager and Director of IT Operations. Provide user-friendly, on-site, or remote support to all CHIA users. Facilitate User Onboarding and ... other hardware problems for end users. Analyze and resolve tier 1 and 2 issues, escalating any...desktops and laptops; track inventory. Provide user-friendly, on-site, or remote support to all CHIA users. Maintain… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all ... is critical. **Job Description:** **Essential responsibilities including but not limited to:** 1 . Responsible for Level 2 support providing intermediate to… more
- Rubrik (Boston, MA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. +...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- Rubrik (Boston, MA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... new Partners that positively impact Federal sales goals. + Support the Rubrik Federal sales organization in the field...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2/3 in-person support position is responsible for all aspects ... **Essential Duties & Responsibilities** including but not limited to: **Primary Responsibilities:** ** 1 . Responsible for Level 2.5 or 3 support providing… more
- Rubrik (Boston, MA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National… more
- Validity (Boston, MA)
- …that drive our business operations. You will provide both in-person/onsite and remote support to employees, ensuring seamless technology experiences across all ... deliver scalable, secure solutions. + Provide prompt, professional IT support to local and remote employees. +...a nd GridBuddy Connect - are all highly rated, # 1 solutions for sales and marketing professionals. These solutions… more
- Broadcom (Burlington, MA)
- …the technical issues and business impacts internally and externally. + Coordinate all remote and onsite support engagements and lead get-well plans for customers ... **Please Note:** ** 1 . If you are a first time user,...spanning engineering, products, marketing, partners, professional services, and global support services, focuses on what can be best for… more
- Custom Computer Specialists (Stoughton, MA)
- …tags, and ensure devices are properly tracked and secured. + Provide on-site and remote support to teachers, staff, and students. + Create and deliver training ... key technology initiatives that enhance teaching and learning. RESPONSIBILITIES + Provide Tier 2 support for desktops, laptops, mobile devices, and peripheral… more
- GovCIO (Boston, MA)
- … support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as MS Office ... Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in...located in Arlington, VA, and will be a fully remote position within the United States. **Responsibilities** + Provide… more
- GovCIO (Boston, MA)
- …will be located in Radford, VA and will be a remote position. **Responsibilities** Senior middleware administration experience deploying and managing middleware ... Responsible for all facets of engineering and administering the mid- tier . This includes architecting infrastructure, installing, and configuring Application and… more
- Cardinal Health (Boston, MA)
- …delivery teams. **_Responsibilities_** **Governance Execution** + Manage day-to-day governance cadences across Tier 1 and Tier 2 relationships (eg, meeting ... to highlight improvement opportunities. + Serve as first point of contact for Tier 2 governance matters. **Continuous Improvement** + Support rollout of… more
- GovCIO (Boston, MA)
- …technologies, including Oracle, SQL Server, Postgres, which includes on-site and remote administration, user support , performance monitoring and tuning, and ... **Overview** GovCIO is currently hiring for MULTIPLE **Database Administrator(s)** to support our customer, USPS' Network and Compute Technology (NCT) group. The NCT… more
- RTX Corporation (Boston, MA)
- …test, and production activities. + Maintain system/application documentation, provide on-call critical support , and collaborate with tier 1 and 2 ... Posted:** 2025-06-23 **Country:** United States of America **Location:** RMA99: RTN Remote , Massachusetts **Position Role Type:** Remote **U.S. Citizen, US… more
