- Cambridge Savings Bank (Waltham, MA)
- POSITION: Senior Service Desk Specialist Summary: At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and ... and collaboration with system administrators to ensure excellent customer service . These goals will be achieved by phone, on-site...minor faults and escalating to 3rd party vendor for service calls as needed + Work with third-party vendors… more
- Cherry Bekaert (Waltham, MA)
- …technical standards, training others, and improving processes, the Administrative Senior Specialist plays a pivotal role in shaping service delivery and ... career growth and continuous professional development. Our Administrative team is looking for a Senior Specialist . The Administrative Senior Specialist … more
- Candela Corporation (Marlborough, MA)
- …with physicians, their practices, and the patients they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 ... ** Senior Helpdesk Specialist ** Requisition Number **2728**...with fellow staff to get updates and discuss IT service or support-related matters. . Some shift work may… more
- Bright Horizons (Newton, MA)
- The Senior Applications Specialist - Support role is focused on the support of operational management applications primarily for full service care. The ... individual will help manage a support desk ticketing system and inquiries from business partners. This...cross-functional groups. The individual will ensure that outstanding customer service is delivered and that accurate, complete information is… more
- M&T Bank (Boston, MA)
- …conferencing services (Zoom, On24, GoToMeeting, etc.) + Create and edit end user, Service Desk and JIRA technical documentation. + Lead and participate in ... operating systems skills General to advanced technical skills Excellent customer service skills Experience supporting senior -level staff within an organization… more
- Advanced Energy (Wilmington, MA)
- …installation, updates, and configuration as directed by the ticketing system and Service Desk Supervisor and Manager. + Independently manage imaging, ... of all Advanced Energy's employees worldwide. **POSITION SUMMARY:** The Senior Site Support Specialist is responsible for...inventory, Assets, PC loaners, etc., as directed by the Service Desk Supervisor. + Conduct training to… more
- Prime Therapeutics (Boston, MA)
- … Specialist Sr **Job Description** The Senior Medication Therapy Management (MTM) Service Specialist will act as a Subject Matter Expert for MTM programs. ... GED + 2 years of work experience as MTM Specialist + Must be eligible to work in the...**Additional Qualifications** + Has suitable home office (ie, chair, desk , internet, etc.) that meet Prime required standards (if… more
- Deloitte (Boston, MA)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... Senior Consultant, you will be helping organizations develop practical...as: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) (Security Incident Response/Vulnerability Response), CISSP, CISM, or… more
- TEKsystems (Concord, MA)
- …Level. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training support ... The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services,… more
- Deloitte (Boston, MA)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... to identify efficiencies and opportunities for optimization. + Working collaboratively with senior risk stakeholders (CIO, CRO, CISOs and direct reports). + Building… more