- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building ... to drive value, and ensuring customer satisfaction and retention. The Strategic Customer Engagement Director acts as a bridge between the… more
- Ensono (Boston, MA)
- …andPassion. **About the role and what you'll be doing:** The Client Engagement Director is accountable for the growth of an Ensono ... client. The Client Engagement Director ultimately owns the client relationship...for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction… more
- GCG (Boston, MA)
- …you'll: + Play a foundational role in defining sales strategy, channel partnerships, and customer engagement models + Bring new ideas to life with the backing ... **Overview** GCG is currently seeking a ** Director of Strategic Accounts & Channel...organizations with data center exposure + Act as a strategic connector across product lines, helping translate customer… more
- State of Massachusetts (Boston, MA)
- …role. **Job:** **Administrative Services* **Organization:** **Operational Services Division* **Title:** * Director of Vendor Development, Support & Strategic ... business customers succeed in meeting their goals by providing outstanding customer service, competent advice and guidance, and high-quality products and services… more
- Norstella (Boston, MA)
- Global Account Director , Strategic Solutions Company: Citeline Location: Remote, United States Date Posted: May 5, 2025 Employment Type: Full Time Job ID: R-1151 ... connect the dots from pipeline to patient. **The Role:** Global Account Director experienced calling on Top Pharmaceutical companies to manage a defined group… more
- SHI (Boston, MA)
- …friend to this job (https://careers-shi.icims.com/jobs/18916/client- director strategic -education/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need ... **Job Summary** The Client Director for R1 Universities is a strategic...competitive landscape within the higher education sector to inform strategic planning and client engagement . + **Sales… more
- CVS Health (Boston, MA)
- …we do it all with heart, each and every day. **Position Summary** The Lead Director of Strategic Analysis is a critical leader and is responsible for managing ... and successfully driving the strategic analysis portfolio and initiatives that solves key business...budget management. + Conducting thorough business case and external customer value analysis to determine selection, prioritization positioning and… more
- Datavant (Boston, MA)
- … value, delivery, stakeholder engagement , and account growth + Own customer outcomes across a portfolio of strategic Life Sciences accounts, including ... bold vision for healthcare. We are seeking an experienced Director of Customer Success to lead and...the Life Sciences vertical. This is a highly visible, strategic role with significant influence over customer … more
- Danaher Corporation (Boston, MA)
- …Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , Customer Success is responsible for ... developing long-term strategies for customer value creation, retention, engagement and advocacy....direct reports based in the US and EMEA. The Director of Customer Success will collaborate closely… more
- State of Massachusetts (Boston, MA)
- …Program. The Deputy Director , along with the Chief Economist and the Director of Strategy and Engagement , will plan, direct, and review research projects ... *Collaboration and Coordination*: In collaboration with the Chief Economist and the Director of Strategy and Engagement , develop additional labor market research… more
- State of Massachusetts (Boston, MA)
- …development, coaching, operations, engagement , learning and development and compliance. The Director takes a customer service approach with their work so ... and roles. * Job Description:* Reporting to the Chief Human Resources Officer, the Director of Human Resources will be a key member of a highly collaborative team.… more
- Sunrise Senior Living (Burlington, MA)
- …promotes and operationalizes customer service as a value. + Achieves outstanding customer engagement and team member engagement survey results, realizing ... Focus: + Ensures that the internal or external customer 's perspective is a driving force behind strategic...that this is key to achieving customer engagement . + Leads the development and… more
- Boehringer Ingelheim (Boston, MA)
- … Director and in partnership with cross functional Franchise colleagues, the Customer Engagement Specialist will maximize net portfolio sales and build brand ... and Regional Analysts/Marketers) identification of these opportunities and development of strategic implementation plans. The CES will regularly report results back… more
- Merck (Boston, MA)
- …of the customer training LMS, ensuring it is effectively integrated into customer engagement activities to deliver impactful customer training. + **Usage ... Communication, Conference Event Management, Content Delivery, Customer Care Management, Customer Centric Focus, Customer Engagement , Customer … more
- Bayer (Boston, MA)
- …each case, acting as a champion to deliver brand communication strategy. 1. Strategic Thought Leader (TL) Engagement ; 2. Congresses & Regional Convention ... Regional Marketing Initiatives and Programs; 5. Insight Generation and Field Partnership. Strategic Thought Leader (TL) Engagement : + Establish and maintain TL… more
- Merck (Boston, MA)
- **Job Description** We are seeking a dynamic and visionary Director of the Library to lead our innovative team in advancing library services for the global R&D ... skills, as well as a deep passion for healthcare and technology. The Director will oversee all aspects of library operations, including strategic vision… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …key BU personnel including but not limited to insights generation, segmentation, strategic brand planning, customer engagement planning, omnichannel ... **Position Summary** The Director , Marketing Excellence is responsible for developing and...develop a 2-3 year roadmap that will build marketing engagement capabilities needed to address changing customer … more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- The Associate Director , TLL, Renal Rare Disease, is a field-based, customer facing, non-sales position on Otsuka's Rare Renal team focused on enhancing and ... The attributes that are critical for success include leadership, strategic thinking, clinical and disease state acumen, strong collaboration, communication,… more
- Bristol Myers Squibb (Cambridge, MA)
- …with internal stakeholders across the matrix and other Scientific Communications & Engagement team (eg, Customer Engagement , Field Medical Excellence, ... more: careers.bms.com/working-with-us . **Summary:** We are seeking a Medical Communications Director with a deep understanding of the relevant disease states,… more
- Pfizer (Cambridge, MA)
- …You will be at the forefront of our mission, working in the Global Customer Engagement Training (GCET) organization within the Chief Marketing Office (CMO) to ... of our Customer Facing Colleagues (CFCs) and their leader lines across the Customer Engagement Platform (CEP) teams. Your role is pivotal in ensuring that… more