- GAP Solutions Inc (Frankfort, KY)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by… more
- GAP Solutions Inc (Frankfort, KY)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by… more
- GAP Solutions Inc (Frankfort, KY)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contact for the Contracting Officer (CO) and Contracting Officer's Representative (COR). + Provide overall management, direction, and oversight… more
- GAP Solutions Inc (Frankfort, KY)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as...each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable… more
- Cardinal Health (Frankfort, KY)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Cardinal Health (Frankfort, KY)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence,… more
- Humana (Frankfort, KY)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Molina Healthcare (Lexington, KY)
- …members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively communicates plan benefit ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least 1 year… more
- Solar Energy Solutions (Lexington, KY)
- …GREAT FOR This role is a great fit for someone with inbound call center experience in industries like telecommunications, cable/internet, insurance, utilities, ... of contact for most new prospects, the Sales Development Representative (SDR) plays a critical role in shaping the...skills needed to succeed here. But unlike big, high-volume call centers, you won't just be another headset. You'll… more
- CVS Health (Frankfort, KY)
- …Customer service experience in a transaction-based environment such as a call center or retail location **Preferred Qualifications** -Trauma informed ... all with heart, each and every day. **Position Summary** The Customer Service Representative is the face of aetna and impacts members' service experience by handling… more
- Arrow Electronics (Frankfort, KY)
- **Position:** Channel Development Representative - NetApp SLED **Job Description:** **What You'll Be Doing** + Responsible for the day-to-day sales support and ... and neglected relationships with Arrow customers. This position will call on customers; provide product information, and follow-up on...Channel + Working knowledge of SLED RFPs + Data center sales experience + Extensive knowledge and experience in… more
- Sharecare (Frankfort, KY)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Molina Healthcare (Lexington, KY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Ryder System (Frankfort, KY)
- …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional...to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fresenius Medical Center (Georgetown, KY)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... sites and between assigned facilities. . Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program… more
- Fresenius Medical Center (Georgetown, KY)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... is required. + Must be available as a full-time employee and provide on- call coverage when necessary. + Demonstrated leadership competencies and skills for the… more
- Fresenius Medical Center (Lexington, KY)
- + Monday - Friday schedule, no nights/weekends/holidays/on call + Rewarding development of direct patient care staff + Structured professional development to enhance ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
