- CVS Health (Frankfort, KY)
- …We are currently hiring Customer Service Representatives (CSRs) to join our Medicare Customer Service team at Aetna, a CVS Health company. This is ... and written correspondence. + Deliver empathetic, patient, and personalized service to Medicare members. + Navigate multiple...evolving work environment. **Required Qualifications** + 1+ years of customer service experience + 1+ years of… more
- Molina Healthcare (Lexington, KY)
- …experience **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment ... 6:30pm (CST) 11:00am - 7:30pm (EST **Job Summary** Provides customer support and stellar service to meet...chat, email, and off phone work supporting our Medicaid, Medicare and/or Marketplace business. * Conduct varies surveys related… more
- Humana (Frankfort, KY)
- …skills to make an impact** **Required Qualifications** + Minimum of 2 years of customer service experience + Must have experience in the healthcare industry or ... + Associate or bachelor's Degree + Previous inbound call center or related customer service experience + Prior grievance and appeals experience + Previous… more
- Humana (Frankfort, KY)
- …YEARS OF RECENT** **CALL CENTER** **EXPERIENCE (inbound or outbound)** + **2 years of customer service experience** + **MUST** **reside in the Eastern or Central ... Time Zone** + Strong customer service orientation + Strong attention to detail + Strong typing and computer navigation skills, including Microsoft Office… more
- Humana (Frankfort, KY)
- … 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine ... efforts are leading to a better quality of life for people with Medicare , Medicaid, families, individuals, military service personnel, and communities at large.… more
- Molina Healthcare (Lexington, KY)
- …with Molina healthcare policies and procedures while achieving the highest level of customer service . **Job Duties** This role serves as the primary point ... policies and procedures while achieving the highest level of customer service . Effectiveness in driving timely issue...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Molina Healthcare (Lexington, KY)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... current and up to date. + Effectively communicate general Medicare and Medicaid plan benefits to existing members. +...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer… more
- Cardinal Health (Frankfort, KY)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Molina Healthcare (Lexington, KY)
- …healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible ... experience in a managed healthcare setting. **Required Experience** + 3 - 5 years customer service , provider service , or claims experience in a managed… more
- Cardinal Health (Frankfort, KY)
- **_What Individualized Care contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing customer business ... + High School Diploma, GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear knowledge of Medicare (A, B, C, D),… more
- Cardinal Health (Frankfort, KY)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... about long and short-range changes in the reimbursement environment including Medicare , Medicaid, Managed Care, and Commercial medical and pharmacy plans while… more
- Fresenius Medical Center (Frankfort, KY)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including ... patients will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through… more
- CenterWell (Frankfort, KY)
- …telephonic nurse position **Essential Functions:** + Act as CenterWell Home Health representative in supporting patients who have been discharged from service ... services. Able to navigate healthcare options; care services post-acute offerings, Medicare coverage, billing issues, as well as accessing healthcare resources. +… more
- Fresenius Medical Center (Georgetown, KY)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more