- CACI International (Sterling, VA)
- Continuous Service Improvement Management Lead Job Category: Consulting Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * * **The Opportunity** : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts… more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... * * * **The Opportunity** : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts… more
- CACI International (Sterling, VA)
- …ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident management processes. ... incident management with related processes. + Support continuous improvement initiatives within the incident ...(eg, TCP/IP, WAN/LAN) + Good working knowledge of the Service Management workflows and ITSM processes +… more
- Akina Pharmacy (Sterling, VA)
- …setting clear expectations, providing feedback, and fostering a culture of excellence and continuous improvement . + Metrics Management and Reporting: Track & ... Customer Service Manager Company Overview At Akina Pharmacy, the...proven ability to foster a culture of excellence and continuous improvement , preferably within healthcare, pharmacy, or… more
- CACI International (Sterling, VA)
- …problem management activities, conducting audits, and contributing to continuous improvement efforts. **Responsibilities:** + Perform regular quality checks ... Management Quality Assurance Analyst to support our IT service management processes. The successful candidate will...data and metrics to identify trends and areas for improvement + Assist in root cause analysis sessions for… more
- CACI International (Sterling, VA)
- …**The Opportunity** : CACI is seeking an experienced and highly motivated Network Service Provider Performance Management analyst. This candidate should have 5 ... or more years of service operations and delivery management experience in a network service provider environment. The Performance Management Analyst is a… more
- CACI International (Sterling, VA)
- …experience + 5+ years of related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and ... Configuration Management Quality Assurance Analyst Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Support the… more
- CACI International (Sterling, VA)
- …network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Network Incident Management Quality Assurance Lead Job Category: Information Technology...effective handling and resolution of IT incidents to minimize service disruptions and maintain optimal IT service … more
- CACI International (Sterling, VA)
- …network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Configuration Management Quality Assurance Lead Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings… more
- Fiserv (Hagerstown, MD)
- …updates, and escalation of critical issues to senior leadership. + Drive continuous improvement by identifying process or procedure changes and recommending ... implementing or integrating CRM/ service platforms such as Salesforce Service Cloud. + Demonstrated stakeholder management with executive-level sponsors… more
- Oshkosh Corporation (Hagerstown, MD)
- … management and incorporating them with organizational practices * Applying continuous improvement approach in enhancing the strategies employed in hardware ... asset resources * Manage incident and request tasks for DT asset management in Service Now * Provide knowledge sharing, as recognized SME, in efforts such… more
- Ryder System (Hagerstown, MD)
- …and present customer specific reporting and financial analysis; and make recommendations for continuous improvement + Learn financial aspects of the job that are ... **Job Description** : We are immediately hiring a Logistics Management Trainee in Hagerstown, MD for our Supply Chain...who display curiosity, innovation, and leadership to better our service to our customers, our team, and to themselves.… more
- IBM (Frederick, MD)
- …and team members, sharing knowledge, fostering growth, and promoting a culture of continuous learning and improvement . "Hybrid: Your work location of City, State ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...in the office is to be determined by your management team. Any changes to this work arrangement must… more
- SGI Global, LLC (Emmitsburg, MD)
- …metrics (contacts, verifications, transcripts, merges) and ad-hoc reports. Technology and Continuous Improvement + Guide CSR participation in testing/evaluating ... to obtain clearance | Full Time SGI seeks a hands-on Helpdesk Customer Service Representative Manager who will lead day-to-day customer service and… more
- Southland Industries (Dulles, VA)
- …Mentor and develop the project management team, fostering a culture of continuous improvement and professional growth. **o** Help the IT teams to Identify ... - Due diligence and Integration activities. + Experience with continuous improvement methodologies (eg, Lean, Six Sigma)....in project management (eg, PMP) or IT service management (eg, ITIL). + Proficiency in… more
- Walmart (Hagerstown, MD)
- …sure desired change initiatives and priorities are implemented appropriately. Planning and Improvement : Advocate Planning and Continuous Improvement : Sets ... goals across functions, organizations, and geographies, where appropriate. Sponsors continuous improvement and elimination of non-value-added work. Embraces,… more
- Leidos (Gaithersburg, MD)
- …clear communication. + Oversee Salesforce platform implementation and enhancements ( Service Cloud, Experience Cloud, Knowledge Management , Analytics), ensuring ... customer-facing requests from both internal and external client stakeholders, including standard service requests, SLA, and Change Management requests. + Meet… more
- CyrusOne (Sterling, VA)
- …with federal, state, and local EHS regulations while advancing a culture of continuous improvement . The Regional EHS Manager leads high‑risk activity oversight, ... to implement effective safety processes. In addition to risk management and safety analytics, this role supports environmental and...and local EHS regulations while advancing a culture of continuous improvement . The Regional EHS Manager leads… more
- CACI International (Sterling, VA)
- …the quality of network request handling and fulfillment within our IT service management framework. **Responsibilities:** + Conduct regular audits of network ... quality standards and best practices in request fulfillment. + Contribute to continuous improvement initiatives within the network request fulfillment process. +… more
- Sierra Nevada Company, LLC (Hagerstown, MD)
- …essential for maintaining production efficiency, ensuring product quality, and supporting continuous improvement initiatives. Key Responsibilities: * Create and ... to meet customer needs and market demands. * Identify and implement continuous improvement initiatives to enhance production processes, reduce waste, and… more