- TruGreen (Gaithersburg, MD)
- …Receives inbound call from a customer with a potential cancel. Inbound representative is responsible for resolving concerns and presenting root cause ... value saving techniques to meet product, and service sales retention targets, in a commission or incentive pay driven...& Working Conditions** The physical demands described here are representative of those that must be met by an… more
- Fiserv (Hagerstown, MD)
- …role is essential in maintaining high levels of customer satisfaction and retention through exceptional customer service and effective problem resolution. **What you ... will do:** + Handle 500+ inbound phone calls per month from various clients including...reviews and pricing negotiations, balancing company needs with customer retention . + Execute refund negotiations with responsible application of… more