- Meta (Menlo Park, CA)
- …partners leverage our models and all of its functionality.We are seeking an experienced Customer Success Manager to join our team, focused on enabling ... of AI and empowering businesses to unblock their full potential. **Required Skills:** Customer Success Manager , AI Partnerships Responsibilities: 1. Own a… more
- Celestica (San Jose, CA)
- …operational experience to systemically and expediently drive issues/escalations resolutions. Customer Success Engineer engages with customers to understand ... + Create reports and documentation. Establish KPIs for tracking progress and success of the account/ Customer Success Function. + Ability to travel up to 25%… more
- Amazon (Palo Alto, CA)
- …one of the world's leading companies. We are seeking a Strategic Account Manager to join the Amazon Publisher Cloud team to help build industry-leading solutions ... in digital advertising. Key job responsibilities *Manage product activation and overall customer experience for strategic web and streaming TV publishers. *Employ a… more
- Compass Group, North America (Fremont, CA)
- …our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll ... (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of...driving record. + Preferred 1-2 years' experience in a customer service / client-facing position, or a minimum of… more
- Amazon (East Palo Alto, CA)
- …to gain insights into the behavior, performance, and health of systems. The Observability Customer Success Manager role owns our customers' post launch ... observability investments. Key job responsibilities * Lead a team of Customer Success Specialists focused on observability solutions * Partner with customers to… more
- Amazon (East Palo Alto, CA)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... customer success programs that drive scalable impact....customer success programs that drive scalable impact. In this role,...that empower AWS teams and partners to deliver exceptional customer success at scale. You will be… more
- Nutanix (San Jose, CA)
- …to stay connected and deliver outstanding results. You will report to the Senior Manager , Customer Success , who is dedicated to providing mentorship and ... future of business? If so, join Nutanix as a Customer Success Representative and be part of...team-specific guidance and norms will be provided by your manager . If hired, employee will be in an "at-will… more
- Tarana Wireless (Milpitas, CA)
- …timely initial response and resolution of incoming issues, escalating to our Technical Support Manager and VP Customer Success as appropriate + Contribute to ... high growth environment. Reporting to our Vice President of Customer Success , this role will help shape...technical support engineer ideally in a team lead or manager role + A player coach, you will be… more
- DataVisor (Mountain View, CA)
- …join us! Position Overview As a Director of Technical Account Management (TAM) & Customer Success (CS), you will manage a portfolio of client relationships and ... automation rules to detect suspicious activities. You will work cross-functionally with Customer Success , Engineering, and Product teams to achieve your goals.… more
- EPAM Systems (San Jose, CA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Cisco (San Jose, CA)
- …technologies. * Build E2E Customer plan aligning Delivery, Partner, Architecture, and Customer Success adoption strategy and execution * Lead Customer ... Window is expected to close on March 25, 2025.* Customer Experience Manager What You'll Do As...orchestrating CX resources across Delivery, Expert Care, Technical Support, Customer Success , Renewals, and Partners to drive… more
- Amazon (Santa Clara, CA)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... help us grow. As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...owned by the CSM that are critical to the success of our customer 's cloud journey. You… more
- Amazon (East Palo Alto, CA)
- …to effectively drive cloud adoption, pursue strategic growth opportunities, and empower customer success . By aligning CSM activities, goals, and opportunities ... Description We are seeking a Sr. Customer Solutions Manager (CSM) to join...companies and believes that world-class support is critical to customer success . AWS Support also partners with… more
- Cisco (San Jose, CA)
- …and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, Customer Success , Renewals, and Partners to drive value realization. ... to close on 05/05/2025 What You'll Do As a Customer Experience Manager , you will play a...a strategic problem solver with a strong background in customer success and technology adoption. You possess… more
- Walmart (Sunnyvale, CA)
- … experience and deliver omni-channel solutions that delight our customers, and boost customer NPS. This Product Manager will be responsible for driving the ... strategy and execution for customer returns experience on Walmat.com/apps. The product ...so communication, collaboration, and organization are key to your success . + Be the customer : Gain a… more
- TE Connectivity (San Jose, CA)
- Sr. Manager , Customer Programs- Remote **At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, ... sustainable and more connected world.** **Job Overview** **Sr. Manager , Customer Programs** At TE, you will...CPM is someone who possesses the following competencies: + ** Success mindset** : Focused on outcomes, driving strategies and… more
- Amazon (Sunnyvale, CA)
- … customer experiences. Ultimately, you own the customer experience, with customer satisfaction as your ultimate success measure. You will engage with ... building bar-raising experiences that will personalize Generative AI into customer 's daily lives? Do you thrive in tackling innovative... Journeys team is looking for a Principal Product Manager - Technical with the experience and passion to… more
- Amazon (Cupertino, CA)
- …customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS ... are a few items owned by the CSM that are critical to the success of our customer 's cloud journey. You are encouraged to think big, invent and take ownership on… more
- Celestica (San Jose, CA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more
- Palo Alto Networks (Santa Clara, CA)
- …the unique ideas of every member of our team contributes to our collective success . Our values were crowdsourced by employees and are brought to life through each ... are looking for a passionate and analytical Senior Program Manager (Senior Field Product Manager ) to lead...to lead the collection, prioritization, and management of Aha! customer feedback on product features and enhancements. In this… more