- Abbott (Alameda, CA)
- …branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. ** Lead Customer Service Operations ** **Working at Abbott** At ... service quality metrics. Works with internal ADC Customer Service Management team and Customer...Analyze all compensation requests and provide recommended solutions + Lead Quality Analyst on voice analytics software + Delivers… more
- WSP USA (Oakland, CA)
- **JOB SUMMARY** The Lead Customer Service Agent will help lead a team of representatives to provide exceptional customer service . This position ... assist with coaching, training and development of staff. The Lead Customer Service Agent will...+ Maintain a thorough understanding of customer service center policies, procedures, business rules and operations… more
- Meta (Menlo Park, CA)
- …are involved and aligned throughout the process. **Required Skills:** Payroll Operations Lead North America Responsibilities: 1. Manage complex projects ... Team is to run the best people focused service delivery business in the industry. As part of...work of their careers.The ideal candidate for our Payroll Lead , People Operations role is someone who… more
- Meta (Burlingame, CA)
- …products, optical retail sales, and opticianry. **Required Skills:** Rx Sales Operations Lead Responsibilities: 1. Develop and implement comprehensive strategies ... and their eyewear needs. 5. Develop training programs for customer service representatives and opticians, and provide...and provide expert opinions and input to help resolve customer issues. 6. Manage day-to-day operations , leveraging… more
- Amazon (East Palo Alto, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking an exceptional Customer Value Lead for the AWS...with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los… more
- Meta (Menlo Park, CA)
- …most important moments so they can do the best work of their careers.This People Service Intake and Transformation Lead plays a pivotal role in shaping our ... attention to detail, self-motivation, and collaboration. **Required Skills:** People Service Intake and Transformation Lead Responsibilities: 1. Develop… more
- Stanford University (Stanford, CA)
- …experience in Human Resources, Benefits, Disability Leaves and Absence Management, Employee Customer Service , and 3 years management experience, or equivalent ... change, improvement and/or education. Strong, effective interpersonal skills and excellent customer service skills. Excellent written and verbal communication… more
- Microsoft Corporation (Mountain View, CA)
- …Dynamics 365 helps businesses of all sizes and industries transform their operations and customer engagements with modern, intelligent, and adaptable solutions. ... suite of cloud-based applications for enterprise resource planning (ERP), customer relationship management (CRM), Power platform and all the...As the **Dynamics 365 Sales and Service Partner Solution Lead ,** leading product marketing… more
- Google (San Bruno, CA)
- …experience. + 13 years of experience in a sales management consulting, sales operations , sales leadership or related role. + 10 years of experience leading a ... share. Creators are the lifeblood of YouTube. The Creator Support Vendor Operations team is dedicated to delivering an exceptional experience for YouTube's valued… more
- IQVIA (Oakland, CA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- San Jose State University (San Jose, CA)
- …and procedures pertaining to assigned duties + Ability to implement a positive customer service approach, with a commitment to high ethical standards, while ... within the Maintenance & Operations unit of Facilities Development & Operations , works under general supervision and provides lead direction for… more
- The ODP Corporation (Hayward, CA)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- Ryder System (Hayward, CA)
- … and personnel for locations with 500+ truck units. Roles including Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as ... Operations Manager, Operations Supervisors, Technicians In Charge, Customer Service Coordinators and Technicians.Responsible for Performance Management of… more
- British Swim School (Brentwood, CA)
- …Responsibilities + Operational Excellence:Ensure seamless execution of swim lessons and customer service across multiple locations. Handle staff scheduling, ... community to ensure "survival of the littlest". As an Operations Manager, you'll lead a dedicated team...School approach. We also have exciting opportunities with our Customer Service Team, even if you're not… more
- Pet Food Express (Burlingame, CA)
- …supporting a culture of honesty and connecting the links between customer service and shrink. + Support overall store operations by performing additional ... learn about pet products, and a commitment to gold-star customer service , we'd love to hear from...service , we'd love to hear from you! Our Lead Sales Consultants are trusted keyholders who drive sales,… more
- Sunstates Security (Menlo Park, CA)
- …Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments while beingrecognized by ... Security Site Lead (PSSL) will be responsible for assisting security operations , life safety response, event management, crisis response and BAU operations .… more
- Amazon (Santa Clara, CA)
- …We are seeking a customer -focused Director of Software Development to lead the vision and development of innovative self- service technologies and generative ... Team and our mission is to design Earth's best customer service where every interaction is intuitive,...immediate impact to our customers. Key job responsibilities * Lead a team of software developers & software development… more
- IQVIA (Oakland, CA)
- …with customer and IQVIA management to manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC) and/or Data ... Overview** + Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time… more
- Paper Source (Burlingame, CA)
- …efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful ... **76331BR** **Title:** Sales Lead - PT **Location/Division:** CA - Burlingame -...compliance to company standards as it pertains to safety, customer experience and all store operations , including… more
- M. C. Dean (Sunnyvale, CA)
- …for the better. We are looking for an experienced **Physical Security Systems Team Lead ** to help manage projects and support operations sustainment of an ... management. The selected candidate will contribute to evolving the new systems deployments service line and tech refresh life cycle projects service line to… more