- Palo Alto Networks (Santa Clara, CA)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... communication + Previous experience in a customer-facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding of… more
- Palo Alto Networks (Santa Clara, CA)
- …customer service skills + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations ... XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing escalations, phone… more
- ServiceNow, Inc. (Santa Clara, CA)
- …everyone. **What you get to do in this role:** ** ** In this role, the support engineer will resolve technical cases created by customers looking for help ... sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how...the function or industry. + 0-2+ years customer facing technical support experience + Ability to troubleshoot… more
- Palo Alto Networks (Santa Clara, CA)
- …+ AWS Certified Solution Architect - Associate + Google Cloud Certified Associate Cloud Engineer **The Team** Our technical support team is critical to ... assistance as required (often, in high-pressure situations). **Your Impact** + Offer technical support to customers and partners + Effectively manage support … more
- Intuit (Mountain View, CA)
- **Overview** **Shape the Future of Financial Connectivity: Partner Technical Support Lead at Intuit** Join our dynamic Partner Technical Support team and ... in ensuring seamless financial connections for millions of users. As a Partner Technical Support Lead, you'll be the primary point of contact for our valued tax… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... teams to improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical documentation in the Knowledge Base… more
- Applied Materials (Santa Clara, CA)
- …learn more about careers at Applied. **Key Responsibilities** Responsible for all technical support related aspects at specific customers: escalations, fleet ... and upgrades. Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product… more
- Applied Materials (Santa Clara, CA)
- …or suppliers. Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product ... of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the… more
- Palo Alto Networks (Santa Clara, CA)
- …software projects very early in the product life cycle, develop and deliver advanced technical training, assist a support engineer with a challenging ... knowledge and skills learned from prior technical support experience, as an ETAC engineer you will define supportability and usability requirements for new… more
- Applied Materials (Santa Clara, CA)
- … E2** **Job Mission** We are looking to hire a highly motivated, hands-on technical lithography process engineer to support our cutting-edge AR/VR devices. ... complex problems. Executing and collect meaningful DOE data required to support evaluation and technical decision. Oversees and analysis DOE results, Support … more
- Applied Materials (Santa Clara, CA)
- …at Applied. **Job Mission** We are looking to hire a highly motivated, hands-on technical lithography process engineer to support our cutting-edge AR/VR ... and determines the type of meaningful data required to support evaluation and technical decision. Oversees and approves research and analysis results. … more
- Insight Global (San Jose, CA)
- … to support the Unified Contact Center Enterprise (CCE). The Tier 3 Support Engineer is a senior technical expert responsible for resolving the ... On a day to day basis you will be supporting the Tier 2 support level as a more technical point of contact. You will be responsible for looking at the issue and… more
- GE Aerospace (San Ramon, CA)
- **Job Description Summary** The Senior Casting Technology Engineer will provide technical support for the Structural Castings team including supplier ... development, execution, and technology breakthroughs. You will support engineering efforts associated with the casting manufacturing process. You will align with… more
- Palo Alto Networks (Santa Clara, CA)
- …applications and infrastructure **Your Experience** + 5+ years of experience as a DevOps/SRE/ Technical Support engineer , with a focus on reliability + ... a culture of collaboration and efficiency + Improve Production support processes in the DevOps org and in engineering...in engineering + Track KPIs of oncall alerts and support tickets + Work on maintaining and enhancing the… more
- Saildrone (Alameda, CA)
- …analysis must be performed with a high degree of skill and consistency. As a Technical Operations Engineer , you will be responsible for ensuring the technical ... to the frigid waters of the Arctic, the stresses they endure are immense. The technical execution of preparing the vehicles for their mission and rigorous root cause… more
- Cisco (Milpitas, CA)
- …into future releases. + Partner with Sales and Channel teams to provide expert technical support and drive field enablement. + Develop high-impact technical ... Technical Marketing Engineer Apply (https://jobs.cisco.com/jobs/Login?projectId=1442850) + Location:Milpitas, California, US + Area of InterestSecurity +… more