- NTT America, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise ... steps taken using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher … more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician ** joining our team to support **our government client's** activities ... **At GDIT, people are our differentiator.** As a **Help Desk Technician ** supports and manages the responsibilities...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- Leidos (Chantilly, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact ... (SLAs). + Ensure adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond to facility service… more