• Continuous Service

    CACI International (Sterling, VA)
    Continuous Service Improvement Management Lead Job Category: Consulting Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * * **The Opportunity** : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts… more
    CACI International (06/03/25)
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  • Continuous Service

    CACI International (Sterling, VA)
    Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... * * * **The Opportunity** : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts… more
    CACI International (05/06/25)
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  • Principal Process Manager, Continuous

    Capital One (Mclean, VA)
    Principal Process Manager, Continuous Improvement As a Principal Process Manager, Continuous Improvement for Capital One's Commercial Bank, you will be ... ideal candidate for this position has experience driving results via process improvement . This associate will be a customer-focused, value-adding partner who leads… more
    Capital One (06/04/25)
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  • Management Analyst III - Quality…

    Fairfax County Sheriff's Office (Fairfax, VA)
    …the Quality Improvement Manager, works to strengthen the agency's culture of continuous improvement while serving as an "ambassador of change" within the ... Management Analyst III - Quality Improvement ...exemplifies relationship-building and aligns with agency values. + Quality Improvement Leadership: + Oversees program and service more
    Fairfax County Sheriff's Office (07/07/25)
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  • IT Service Management Specialist

    CACI International (Chantilly, VA)
    …the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of ... assurance management functions + Oversees quantifiable Continual Service Improvement (CSI) efforts + Provides guidance...to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most… more
    CACI International (06/28/25)
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  • Service Performance Management

    CACI International (Chantilly, VA)
    …to prioritize business and information needs . Locate and define new process improvement and Continual Service Improvement (CSI)opportunities You'll Bring ... Service Performance Management Analyst Job Category:...to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most… more
    CACI International (06/06/25)
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  • Service Integration and Management

    CACI International (Chantilly, VA)
    …and Service Catalog + Support the Program's Continual Process Improvement and Demand Management program through identification and implementation support ... with 10 or more years of combined IT Program Management , Service Management (ITSM), and...to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most… more
    CACI International (06/03/25)
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  • Network Incident Management Quality…

    CACI International (Sterling, VA)
    …ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident management processes. ... incident management with related processes. + Support continuous improvement initiatives within the incident ...(eg, TCP/IP, WAN/LAN) + Good working knowledge of the Service Management workflows and ITSM processes +… more
    CACI International (05/10/25)
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  • Network Knowledge Management Quality…

    CACI International (Springfield, VA)
    …knowledge base articles are up-to-date, relevant, and easily accessible + Implement continuous improvement initiatives for knowledge management processes + ... Management Quality Assurance Analyst to join our IT service management team. The ideal candidate will...on incidents and changes + Support continuous improvement initiatives within the incident management function.… more
    CACI International (06/03/25)
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  • Network Problem Management Quality…

    CACI International (Sterling, VA)
    …problem management activities, conducting audits, and contributing to continuous improvement efforts. **Responsibilities:** + Perform regular quality checks ... Management Quality Assurance Analyst to support our IT service management processes. The successful candidate will...data and metrics to identify trends and areas for improvement + Assist in root cause analysis sessions for… more
    CACI International (07/02/25)
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  • Network Capacity Management Quality Analyst

    CACI International (Springfield, VA)
    …and provide expert insights + Provide data-driven insights and recommendations to the Continuous Service Improvement (CSI) team to enhance overall network ... will be responsible for monitoring, analyzing, and optimizing our program's capacity management processes to ensure high-quality service delivery and operational… more
    CACI International (05/06/25)
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  • IT Systems Engineer

    SAIC (Chantilly, VA)
    …Event Management , Incident Management , Problem Management , and Continuous Service Improvement (CSI). As a SETA, the successful candidate ... flexibility in task execution, provide technical expertise on a variety of IT Service Management (ITSM) topics, to include service delivery oversight,… more
    SAIC (06/02/25)
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  • Service Desk Technician Tier 1 (Secret…

    Red River (Chantilly, VA)
    …to re-imagine the use of technology + We have a strong work ethic, and seek continuous improvement in all we do + We embrace philanthropy, working together to ... success. Interested candidates must possess a desire for growth through continuous learning and feedback. Ideal candidates will possess the following skills… more
    Red River (06/03/25)
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  • Performance Management Analyst

    CACI International (Sterling, VA)
    …**The Opportunity** : CACI is seeking an experienced and highly motivated Network Service Provider Performance Management analyst. This candidate should have 5 ... or more years of service operations and delivery management experience in a network service provider environment. The Performance Management Analyst is a… more
    CACI International (05/13/25)
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  • Configuration Management Quality Assurance…

    CACI International (Sterling, VA)
    …experience + 5+ years of related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and ... Configuration Management Quality Assurance Analyst Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Support the… more
    CACI International (06/14/25)
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  • Change Management Quality Assurance Lead

    CACI International (Sterling, VA)
    …network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Change Management Quality Assurance Lead Job Category: Information Technology...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings… more
    CACI International (06/14/25)
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  • Principal Program Manager, Renewals…

    Qualtrics (Reston, VA)
    …to inform program strategy, identify root causes of friction in processes, and drive continuous improvement + Become an expert on industry best practices and ... more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,… more
    Qualtrics (07/03/25)
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  • Service Desk Lead

    Koniag Government Services (Vienna, VA)
    …to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our ... in service desk operations + Strong understanding of ITIL principles and service management processes + Experience in developing and tracking SLA metrics +… more
    Koniag Government Services (06/18/25)
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  • IFS Cloud EAM Work and Asset Management

    Deloitte (Mclean, VA)
    …and functional issues related to IFS EAM Suite; infuse a mindset of continuous improvement + Develop executive communication materials to update project ... environment? As a IFS Cloud EAM Work and Asset Management Transformation Consultant you will have the ability to...model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities We are seeking a… more
    Deloitte (05/24/25)
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  • Network Incident Management Quality…

    CACI International (Sterling, VA)
    …network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Network Incident Management Quality Assurance Lead Job Category: Information Technology...effective handling and resolution of IT incidents to minimize service disruptions and maintain optimal IT service more
    CACI International (06/03/25)
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