- IBM (Manassas, VA)
- **Introduction** As the Customer Service Contact Center GTM Lead, you will support IBM's consistent growth by bringing to the table your business ... to bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI...Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is… more
- Acclaim Technical Services (Chantilly, VA)
- …all incoming calls Must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, ... among DC area firms and continues to grow. We are actively hiring a Call Center Operator with TS/SCI clearance and polygraph to join our Alder Divison working in… more
- AECOM (Fairfax, VA)
- …schedule associated with the needs of the operations. + Previous experience working in a call center , customer service , 911 Operator or dispatching ... + Perform communication tasks consistent with the program's high level of customer service expectations and training + Dispatch and communicate with… more
- General Dynamics Information Technology (Fairfax, VA)
- …Able to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** SCA **Skills:** Call Center , Customer Service ,Data Entry **Experience:** 0 + ... families during times of crisis on our National Assistance Center . Join our team to make an impact supporting...agent for change, with a passion for providing world-class customer service + Energetic and enthusiastic with… more
- Akina Pharmacy (Sterling, VA)
- …of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and ... Customer Service Representative (CSR) Company Overview...and the ability to meet performance metrics such as call quality, average handle time, and first- call … more
- CACI International (Chantilly, VA)
- …Security + Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred + Ability to work ... Service Center Front Line Technician (Business)...and prioritize incidents, reduce escalations, and demonstrate the essential customer service skills required to improve overall… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …networking-intensive work. **Other Job Specific Skills** + Possess strong customer service skills, knowledge of call center operations, and knowledge ... with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management… more
- CACI International (Chantilly, VA)
- Integrated Service Center Enterprise Trainer Job Category: Training Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... Required: None Type of Travel: None * * * **The Opportunity:** The Integrated Service Center Enterprise Trainer will ensure all new employees are issued… more
- NTT America, Inc. (Gainesville, VA)
- …**Your day at NTT DATA** The IT Data Centre Operations Technician provides customer service , troubleshooting, as well as incident escalation for all users ... mode and multi-mode patch cables. + Installation of data center infrastructure materials including racks and cabinets w/ grounding,...to work well in a team environment. + Strong customer service and interpersonal communication skills with… more
- CoreSite (Reston, VA)
- …copper and fiber installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge ... service requests through resolution. + Perform and complete work orders and customer service tickets in a timely manner Trouble Ticket Management + Remote… more
- Amazon (Herndon, VA)
- …self-starter - Experience troubleshooting and debugging technical systems - 3+ years of customer service experience and 3+ years of Microsoft Office products and ... center 's physical infrastructure. This team ensures that the customer experience will be optimal and gratifying by way...day to day processes and event response, conducting data center infrastructure training and drills, providing on- call … more
- CoreSite (Reston, VA)
- …outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support. + Maintain and complete regular facility and ... infrastructure while nurturing your professional growth and success. Data Center Technician III Role: The Data Center ...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- CoreSite (Reston, VA)
- …+ Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- Amazon (Sterling, VA)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Amazon (Sterling, VA)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- CoreSite (Reston, VA)
- …+ Provide physical security within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing ... forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed...Technician IV Role - The VA1 Facilities and Data Center Technician IV must possess an expert level of… more
- M&T Bank (Mclean, VA)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- CoreSite (Reston, VA)
- …all security systems and cameras as well as physical security of the data center . The position is responsible for customer support services, all onsite vendor ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- CyrusOne (Sterling, VA)
- …Systems Technician (aka Global Security Systems Specialist) to support our physical data center security systems/tech stack, both onsite at our Sterling, VA data ... center and remotely for other CyrusOne data centers globally....of security hardware and software systems to ensure high service availability. The ideal candidate will have experience in… more
- Amazon (Sterling, VA)
- …will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation ... to own them to completion. Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the… more