- Red River (Chantilly, VA)
- **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the ... TL will build a positive work environment, so their team is ready to provide the best technical support...are achieved. This role will report to the Technical Service Desk Manager. **Primary Position Tasks:** +… more
- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180,... Lead will oversee day-to-day operations of a 24/7 service desk team , ensure delivery of ... a Koniag Government Services company, is seeking an experienced Service Desk Lead to support...established SLAs. **Key responsibilities include:** + Managing and mentoring service desk team members across… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- CACI International (Chantilly, VA)
- Service Integration and Management (SIAM) Operations Lead...+ Minimum of 5 years work experience in a Service Desk and/or Network Operations Center (NOC) ... Opportunity:** **CACI** is seeking an experienced and highly motivated ** Service Integration and Management (SIAM) Operations Lead **...the center of everything we do. As a valued team member, you'll be part of a high-performing group… more
- Under Armour, Inc. (Leesburg, VA)
- …attendance policies + Assist as needed in operations; cash desk /ticketing/merchandising/stock replenishment ** Team Collaboration/Self Growth** + Collaborate with ... Lead Associate, Footwear PT ** Lead Associate,...pursuit of better begins with innovation and with our team 's mission of being the best. With us, you… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …Support Technical Lead - We are seeking a highly capable and service -oriented Business Support Technical Lead to manage and elevate the technical support ... . Excellent communication, collaboration, and problem-solving skills. . Demonstrated ability to lead by example and inspire team growth. . Some domestic… more
- CACI International (Chantilly, VA)
- …and services to implement and operate an enterprise SIPR ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... MECM Patching Lead Job Category: Information Technology Time Type: Full...of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The successful candidate will be responsible… more
- Marriott (Mclean, VA)
- … Team ** * Utilizes interpersonal and communication skills to lead , influence, and encourage others; advocates sound financial/business decision making; ... and monitors progress. * Celebrates successes and publicly recognizes the contributions of team members. **Maintaining Guest Services and Front Desk Goals** *… more
- Sunrise Senior Living (Fairfax, VA)
- …**RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of the Sunrise team , supporting our Mission, Principles of Service and Core Values ... limited to the essential functions listed as follows: **Customer Service ** + Oversee the community entry area for visitors,...music playing throughout the day. + Ensure that another team member covers the front desk when… more
- BJs Wholesale Club (Fairfax, VA)
- Join our team of more than 34,000 team ...service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs ... Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic...needed if certified per DOT requirements. + Provides knowledgeable service to members at the tire desk .… more
- Red River (Chantilly, VA)
- …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... liaison for assigned clients, maintaining clear, proactive communication on service performance and priorities. + Lead governance...against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation… more
- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership experience in ... establishing effective communication between stakeholders for post-incident reviews + Lead and mentor team members to continuously... service desk support and operations. + One… more
- General Dynamics Information Technology (Mclean, VA)
- …Skype. + Excellent interpersonal and communication skills with a proven ability to lead a customer- service -oriented team . + Familiarity with ticketing ... high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal...365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead , coach, and mentor… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Extra Space Storage (Woodbridge, VA)
- …Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer Service Manager, Retail Associate, Store ... + **Paid Time Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- Extra Space Storage (Sterling, VA)
- …rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead , Cashier/Sales, Sales Specialist, etc._ ... to grow with us, you should consider joining the team . We look for employees who are reliable, good...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Chenega Corporation (Springfield, VA)
- …Shift hours. Shifts will be identified upon hire + Ability to help cover the Help Desk team as needed. + Ability to work independently and yet be effective ... Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge… more
- NTT America, Inc. (Herndon, VA)
- …teams * Design the following solutions during the sales cycle: * Design comprehensive service desk architectures that align with ITIL best practices * Develop ... seeking a Digital Workplace Solutions Architect to join our team in Herndon, Virginia (US-VA), United States (US). We...in one or more of the following: + Modern Service Desk + Conversational AI + ServiceNow… more
- BJs Wholesale Club (Fairfax, VA)
- …particularly for the departments that he/she directly manages. Perform all OMNI functions, lead the Omni team members and to establish operational efficiencies, ... by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead ... excellence through all points of contact. + Set service standard expectations for all team members.… more