- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- SHI (Washington, DC)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Quorum (Washington, DC)
- …recently acquired Capitol Canary, a market leader in grassroots advocacy software. As a ** Customer Success Manager ** , you will be responsible for driving ... You** + You have at least 3 years of experience serving as a Customer Success Manager or Account Manager for a Software-as-a-Service (SaaS) platform.… more
- Trellix (Reston, VA)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- SOS International LLC (Vienna, VA)
- **Overview** Customer Success Manager for Exovera will collaborate closely with platform users, customers, and potential customers to guarantee their ... to exceed customer journey expectations. **Essential Job Duties** The Customer Success Manager manages relationships with users and ensures the overall… more
- Cengage Group (Washington, DC)
- …. **We believe in the power and joy of learning** The Ready To Hire Customer Success Manager participates and will work to develop, manage and ... + Two or Four-year college degree desired + 2-4 years professional business-to-business sales/ customer success experience + Should be a great teammate with… more
- American Express (Washington, DC)
- …explorers? Right this way. **ABOUT THE ROLE** **:** Resy is looking to add a Customer Success Manager to the Restaurant Success team. The ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- ThermoFisher Scientific (Washington, DC)
- …As a result of our growing Value Add Services business, we are looking for a Customer Success Manager (CSM), to support the delivery of our Value-Add ... customers throughout their entire experience with a focus on accelerating the customer 's success factors by providing sustainable solutions, throughout the… more
- PagerDuty (Washington, DC)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is… more
- Microsoft Corporation (Reston, VA)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization ... Microsoft customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager , you are the primary customer… more
- Trellix (Washington, DC)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added DESCRIPTION The Product Manager , Customer Success position is ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- iCIMS (Washington, DC)
- …5+ years of prior experience in a customer facing role with accountability for customer success and renewals in a SaaS environment or experience in a talent ... tools including Gainsight, you'll build and continually update mutual success plans, aligning customer goals with an...and continually update mutual success plans, aligning customer goals with an effective talent acquisition strategy. With… more
- Cengage Group (Washington, DC)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in process design… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Principal Project Manager - Enterprise Data Customer Success As a **Principal Project Manager ... drive business processes and innovation across all corners of the company. The Customer Success team in Enterprise Data is reimagining the customer support… more
- Amazon (Arlington, VA)
- …review. * Actively participate in interview loops and debriefs for Instock and Customer Success Manager roles, includes identifying scalable and effective ... Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Supply… more
- Capital One (Mclean, VA)
- …of America, McLean, Virginia Senior Manager , Project Management - Enterprise Data Customer Success As a **Senior Manager of Project Management** at ... and innovation across all corners of the company. The Customer Success team in Enterprise Data is...York City (Hybrid On-Site): $172,900 - $197,300 for Sr Manager , Project Management Candidates hired to work in other… more
- Amazon (Arlington, VA)
- …business growth with some of the most influential Consumables Selling Partners and the AVS Customer Success Manager team. AVS Supply Chain Managers will play ... Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Instock… more
- Lumen (Washington, DC)
- …valuable feedback to improve the company's offerings. The role reports directly to the manager of Customer Success and is considered an individual ... world and shape the future. **The Role** As a Customer Success Advocate I you will play...and empower customers to self serve + Leverage and manager overall customer metrics, which include … more