- NuAxis Innovations (Washington, DC)
- …modules **Experience:** At least 2 years of current experience in participating in a desk - side support environment **Does this opportunity sound like a fit ... Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply...I support **Essential Functions:** + Provide onsite desk - side and remote technical support .… more
- SAIC (Washington, DC)
- … Engineer + Candidates need a minimum of 4 years of experience providing desk side support , acting as senior engineer specializing in troubleshooting ... Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset management, Windows 10 with...domain administration. + Escalation point for Junior and Mid-level desk side engineers. + Ability to act… more
- SAIC (Washington, DC)
- … support Engineer with a minimum of 3 years of experience providing desk side support , acting as mid-level engineer specializing in troubleshooting ... Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset management, Windows 10 with...domain administration. Duties: + Escalation point for Junior level desk side engineers. + Ability to act… more
- General Dynamics Information Technology (Washington, DC)
- …point of contact (POC) for support issues involving IT support , service desk and desk side as well as IMAC and special projects. Responsible for ... Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager.** The selected candidate...inventory control within the IT Support team. + Works to insure Service … more
- Leidos (Washington, DC)
- …The End User Services Manager will be responsible for ensuring the successful delivery of Desk Side Support services to a Federal customer within the ... a range of IT services , including help desk , desk side support...a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves… more
- NANA Regional Corporation (Arlington, VA)
- …join our team of outstanding professionals, apply today! **Responsibilities** Provides training and desk - side support to assist our government client in ... **Overview** Suvi is looking for a Technician (Field Service Representative) to support our government...classroom/ desk - side assistance training environment. Help Desk Support + Provides Tier I and… more
- SAIC (Washington, DC)
- **Description** Desk Side Engineer ‐Junior Experience: Deskside support engineer with a minimum of two years of experience providing Tier 2 deskside end user ... support including imaging, deployment, asset management, Windows 10 with...procedures and lifecycle refresh activities. Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more
- SAIC (Washington, DC)
- …We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to begin ... + The qualified applicant will provide Tier II help desk support to users unable to resolve...functionality due to lack thereof. + Consults with network services , software systems engineering, and/or applications development in the… more
- Amentum (Washington, DC)
- …+ At least 4 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues with hardware ... our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support...current knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed… more
- Leidos (Washington, DC)
- …Corps Intranet, including cybersecurity services , network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in ... services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN,... team. The candidate will be responsible for direct desk - side support to the customer,… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support , acting as IT Support Specialist specializing in ... **Description** IT Support Specialist - Senior + Provides Tier 2...domain administration. + Escalation point for Junior and Mid-level desk side engineers. + Ability to act… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …cost-effective technology for the District + Maintain service level agreements related to Desk Side support Service /Incident requests + Work with ... and Apple Tablets, and mobile phones. **Position Responsibilities:** 1. Provides support for the implementation, configuration, deployment, and support of… more
- Leidos (Rockville, MD)
- …to NRC end users. + Each candidate should be familiar in conducting non-disruptive desk - side support to deploy Windows 10 configured hardware devices. + ... point of contact and responsible for providing customer operational desk - side break fix support tasks...user where a ticket has been dispatched from the Service Desk . + Break/Fix support … more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …cost-effective technology for the District + Maintain service level agreements related to Desk Side support Service /Incident requests + Work with ... research, isolation, resolution, and follow-up steps. 3. Supervises help desk operation and is a focal point for customer...Experience using an endpoint management tool to provide remote support | Required | 3 Strong Customer Service… more
- ManTech (Washington, DC)
- …are not limited to:** + Lead and provide Tier 1, 2, and 3 HW/SW troubleshooting support for Service Desk issues. + Conduct advanced hardware and software ... applications or systems to assess their effectiveness. + Offer desk - side support to executive-level users...STIGs. + Availability to respond to critical incidents or service requests on a 24/7 basis. + Excellent communication,… more
- Leidos (Washington, DC)
- …a range of IT services , including help desk , asset management, desk side support , Windows workstation engineering and maintenance, managed print ... V program. The ESA V program is an IT Services program supporting several federal customers. The program provides...High school diploma with 3+ years experience + Customer service -focused attitude + Past experience providing IT support… more
- Systems Engineering Solutions Corporation (Washington, DC)
- …the following (to include but not limited to) activities: + Provides phone, remote, and desk - side technical support to users in the areas of network ... is the prime for a $807m task order in support of the General Services Administration (GSA)...hardware and software problems. + Interfaces with telco vendor support service groups to ensure proper escalation… more
- Koniag Government Services (Arlington, VA)
- …Apache web servers + Experience working with data analytics, Team auditing, ticketing ( service desk ) and custom coded applications + Experience working with ... _KGSrecruiting@koniag-gs.com_ _to verify its validity._ **PacArtic, LLC,** a Koniag Government Services company **,** is seeking a ServiceNow Support Specialist… more
- CGI Technologies and Solutions, Inc. (Reston, VA)
- **Enterprise Monitoring & Support Specialist I** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Reston ... has an immediate need for a Enterprise Monitoring & Support Specialist I to join our team to join...take an innovative approach to supporting our client, working side -by- side in an agile environment using emerging… more
- BJs Wholesale Club (Fairfax, VA)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's...needed if certified per DOT requirements. + Provides knowledgeable service to members at the tire desk .… more