- NuAxis Innovations (Washington, DC)
- …support channels (email, phone, walk-up counter, etc.). + Leadership & Team Development + Lead , coach, and mentor Service Desk staff; provide daily, weekly, ... The Help Desk Manager oversees the daily operations of the WMATA IT Service Desk , providing leadership, direction, and technical support to Tier I and Tier… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... through Friday, from 10:00 am to 6:30 pm, with on- site work required on Tuesdays and Thursdays.** **Primary Position...in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...be available to work a hybrid schedule with an on- site requirement in Sterling, VA** **You're good at:** + Understanding ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a...site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- Guest Services (Mount Rainier, MD)
- Compensation Amount: 17.25 USD HourlyThe Lead Front Desk Agent must have the ability to assist in the supervision of front desk clerks and operations ... have strong customer services skills and ensure excellent guest service is provided. This position reports to the General...Available ESSENTIAL FUNCTIONS + Receive direction from the Front Desk Manager and assist in the overall management of… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst** **Arlington, VA** Are you ready to...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. + Simulates… more
- Amazon (Arlington, VA)
- …using Amazon Leo's satellite network. We have an immediate opening for a Deal Desk Specialist to support the ALG team focusing on government customers around the ... ALG deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities. 10037...government opportunities. 10037 Key job responsibilities As the Deal Desk Specialist, ALG you will work with the ALG… more
- Cherry Bekaert (Tysons Corner, VA)
- …have the opportunity to work onsite from our Tysons Corner office. The Office Service Lead is a recognized subject matter expert responsible for leading ... operational initiatives, resolving complex challenges, and advancing client service through technology and innovation. This role provides expert-level support to… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has a wonderful opportunity for you! As the Engineer Lead (Electromagnetic Compatibility), you will be on a dynamic...Navy program execution. + Active-Duty Experience in the submarine service . + Recent experience in Team Submarine. Take this… more
- NVR (Reston, VA)
- …NVR, Inc. is seeking a Lead Personal Productivity & Collaboration Engineer ... Lead Systems Engineer Job Category Information Technology Market...productivity and introduce new capabilities. + Monitor Message Center, Service Health, Secure Score, and other resources to maintain… more
- NANA Regional Corporation (Ashburn, VA)
- …particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . + Responsible for managing and setting ... of the team, including Network Engineers/Network Administrators to ensure service quality and network efficiency. **Responsibilities** + Develops and implements… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Desk , Field Services, and Deployment Services teams. + Lead and mentor supervisors, technical leads, and managers supporting...years in a leadership role + Demonstrated experience managing service operations teams such as Help Desk ,… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain… more
- Marriott (Bethesda, MD)
- …during cutover periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party ... and deployment of approved knowledge articles to accelerate resolution. + Partner with the Service Desk team to ensure effective handoffs and incident routing. +… more
- TekSynap (Washington, DC)
- …integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services.Additionalsupport includes hardware ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more
- Alaka'ina Foundation Family of Companies (Silver Spring, MD)
- …web-based ads, list serves, etc.), coordinating study-related costs and expenditures with the site lead and portfolio manager. + Assist in tracking advertising ... smooth operation of clinic flow. + Assist in maintaining and updating front desk calendar, MS Outlook calendars, and quarterly calendar board as necessary. + Front… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network and the… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... provides IT Infrastructure management throughout the NCR. You will lead a large team of IT Field Service...contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network… more
- NANA Regional Corporation (Washington, DC)
- …Bases and Stations worldwide, ensuring application functionality, development, maintenance, and service desk operations align with United States Marine Corps ... are seeking a highly qualified Program Manager (PM) to lead and manage the execution of a task order...Oversee daily operations supporting system administration, application development, and service desk support. + Ensure service… more
