- CUNY (New York, NY)
- ServiceNow Incident Manager ( IT Senior Associate 1) - Provisional **GENERAL DUTIES** IT Senior Associates perform highly complex professional work in ... Reporting to the Director of Application Lifecycle Management, the ServiceNow Incident Manager will be...will be responsible for overseeing the efficient resolution of IT incidents within CUNY's ServiceNow platform. The… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT manager with experience in growing a Technical Support and Service Desk team (not an ... engineer, and desktop support lead/supervisor. You are an experienced IT leader who serves as a mentor. You are...with above-average customer service and desktop engineering skills. The Manager must possess s trong knowledge of supporting end-user… more
- Insight Global (New York, NY)
- Job Description The Manager of IT Operations will lead the day-to-day operations of the firms critical technology infrastructure, ensuring seamless performance, ... and cost-effective technology environment. Leading and mentoring a team of IT professionals to ensure smooth operations and successful project execution. Full… more
- PSEG (Bethpage, NY)
- …**Job Summary** This position is a direct report to the Technology Group Product Manager . The IT CMDB Analyst is responsible for administering and executing the ... CMDB data integrity. This role works closely with the IT Service Now System Admin and all process owners...of improvements needed within the products * Experience with ServiceNow SAM and HAM Module **Minimum Years of Experience**… more
- PSEG (Bethpage, NY)
- …Summary** This position is a direct report to the Technology Group Product Manager . The ITAM Business Analyst is responsible to manage and administer ITAM activities ... and maintain the data integrity and completeness of the IT asset inventory. * Responsible to collect information for...* Strong leadership and influence skills * Experience with ServiceNow SAM and HAM Module * Excellent teamwork, facilitation,… more
- City National Bank (New York, NY)
- …(RCA) when appropriate, escalate broader vendor system or service issues through ServiceNow Incident tickets, and provide white-glove treatment to colleagues ... leading the project directly or partnering with HR's Project Manager resources, to ensure projects are completed on time...Act (FDICIA) and Sarbanes-Oxley Act (SOX) compliance across all HR/ IT Controls. + Partner with the HR People Analytics… more