- ServiceNow, Inc. (Addison, TX)
- …ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering ... environment through trend analysis and partnering with the internal account team to be a champion of change. +...assigned ServiceNow teams to ensure a timely response and resolution . + Act as an escalation point for customer… more
- The Cigna Group (Plano, TX)
- …proactive issue identification, resolution and root cause analysis. + Coordinates with manager and/or account manager to meet clients' needs and ensure ... Cigna office 2-3 days per week.** The Sales Client Account Support Senior Analyst role provides professional...potential problems are averted. Keeps account manager informed of account … more
- EMCOR Group (Sunnyvale, TX)
- …be assigned. + Pursue known opportunities for account growth and new business involving Senior Account Manager and Division Manager ; + Ensure that ... or related to the project; + Ensures client issues are handled efficiently, informing the Senior Account Manager and Division Manager of any potential… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center Client ... Account Manager I to support complex business...sector client relationships and service delivery. This is a senior -level position requiring experience in account management… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center Client ... Account Manager II to support complex business...sector client relationships and service delivery. This is a senior -level position requiring experience in account management… more
- WESCO (Dallas, TX)
- As a Global Account Manager for Wesco's Electrical and Electronic Solutions group, you will maintain executive level client relationships at key large ... tactical and strategic leadership in opportunity identification & issue resolution occurring within assigned account and/or business...Experience selling at an executive level as a key account manager /management of large account … more
- CBRE (Dallas, TX)
- Global Senior Technical Operations Manager Data Center Job ID 172093 Posted 14-Jun-2024 Service line GWS Segment Role type Full-time Areas of Interest ... America **About the Role:** As a CBRE Technical Sr. Manager , you will be responsible for the delivery of...support to business to maintain 100% uptime and achieve account plan ensuring all technical services meet client SLAs.… more
- Hilton (Addison, TX)
- …to evolve our industry\-leading channels and deliver personalized experiences\. As a Senior Manager for Revenue Management \(RM\) Solutions, you will bring ... both pricing decisions and overall revenue performance\. + Manage problem resolution within project schedules, often embracing ambiguity and working to achieve… more
- WESCO (Dallas, TX)
- As a Senior Manager - Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within multiple locations or a ... indicators and competitors. + Coordinates order service by directing account representatives and executives on quotations, proposals, project order management… more
- Amazon (Dallas, TX)
- …the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation ... work with appropriate engineers and service teams to see issues through to resolution . More importantly you will work proactively to help craft and execute… more
- Amazon (Dallas, TX)
- …the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation ... work with appropriate engineers and service teams to see issues through to resolution . More importantly you will work proactively to help craft and execute… more
- ServiceNow, Inc. (Addison, TX)
- …our Enterprise NPI operating model to support our speed of innovation. The Senior Operations Manager for New Product Introduction (NPI) and GTM Readiness ... functional plans, identifying, and actively managing risks and issues to resolution to ensure successful launch . Ensuring comprehensive planning, across sales… more
- IQVIA (Dallas, TX)
- …team to implement plan to re-organize and drive change (possibly across a customer account ) + Ensure timely follow-up and resolution of compliance issues. + ... or program of studies (possibly global) Provide leadership and senior support to DTLs on multiple large global studies/programs...to completion. + Participate in pricing discussions across customer account . + Serve as Project Manager for… more
- CAE USA INC (Irving, TX)
- …informed decisions and take control of critical tasks. In this role, our Senior Business Analyst are members of a techno-functional team specialized in implementing ... and delivering Movement Manager and other airline operations management solutions / modules...Works collaboratively in a team environment with project managers, account managers, implementation and development resources to meet customer… more
- PNC (Dallas, TX)
- …opportunity to contribute to the company's success. As a LOB Risk Specialist Senior , within PNC's Enterprise Fraud Risk Management support organization, you will be ... a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. Candidates with a moderate to advanced technology risk background… more
- Autodesk (Plano, TX)
- …The Senior Revenue Analyst will report to the M&A Accounting Operations Senior Manager to support revenue operations for all mergers and acquisitions in ... as independently + Experience with monthly and quarterly close activities, account reconciliations, problem resolution , audit schedule preparation and working… more
- …and have an opportunity to contribute to the company's success. As a Senior Systems Reliability & Support within PNC's Technology organization, you will be based ... field on a regular basis. Some responsibilities may be performed remotely, at the manager 's Experience in the below area preferred: * Genesys Cloud * IVR *… more
- Toyota (Plano, TX)
- …Corporate Accounting Department is looking for a passionate and highly-motivated Senior Analyst, General Accounting. The primary responsibility of this role is ... to complete key general accounting activities. Reporting to the Manager , General Accounting, the person in this role will...provide results to financial reporting management for review and resolution . + Prepare various ad hoc reports for tax… more
- NTT America Solutions, Inc. (Garland, TX)
- …incidents or requests to appropriate personnel or support groups for timely resolution . + Records required customer and problem information, updating records with ... client and management escalations. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. + Takes ownership of… more
- Mass Markets (Dallas, TX)
- …of direct reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and procedures Essential Duties ... and technology used to manage KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time… more