- UKG (Ultimate Kronos Group) (Lowell, MA)
- …providing customer escalation management support to Customer Experience teams. The Escalation Manager will act as a liaison and coordinate internal efforts ... issues that have a significant impact on our customer's business. The Escalation Manager will also be responsible for monitoring dashboards and metrics for… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …incident management and owning a Continuous Service Improvement plan + Serve as an escalation point and incident manager . + Coordinating actions of others as ... suffering from serious cardiopulmonary and respiratory conditions. Job Summary The ITSM Manager is responsible for the ownership and management of IT Service… more
- Republic Services (Peabody, MA)
- **POSITION SUMMARY:** The Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and ... industrial waste services in an assigned territory. Additionally, the Account Manager is required to increase the level of penetration in his or her existing… more
- Corning Incorporated (Tewksbury, MA)
- Division Data & Analytics Transformation Manager **Date:** Jun 6, 2025 **Location:** Corning, NY, US, 14831Tewksbury, MA, US, 01876Keller, TX, US, 76248Charlotte, ... Optics is seeking a visionary and execution-focused Division Data and Analytics Manager to lead data strategy, analytics delivery, and governance practices across… more
- Amazon (North Reading, MA)
- …over the next 3 - 5 years. Our Finance team is currently seeking a Finance Manager with a proven ability to work within a dynamic environment and partner with senior ... and able to work effectively autonomously. Key job responsibilities As a Finance Manager , you will collaborate directly with key business stakeholders to advise on… more
- TD Bank (Peabody, MA)
- …of Business:** Personal & Commercial Banking **Job Description:** The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and ... and compliance requirements are met + Acts as an escalation point for Customer problem resolution - identifies how...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- State of Massachusetts (Tewksbury, MA)
- …Health (DMH), Tewksbury Hospital is seeking a highly motivated and experienced Nurse Manager to work with resilient patients navigating their journey on the road to ... * Practice's principles of CARE utilizing early intervention and de- escalation techniques to intervene in escalating situations, utilizing controlled takedown… more
- TD Bank (Epping, NH)
- …**Line of Business:** Personal & Commercial Banking **Job Description:** The Store Manager II develops, leads and contributes to the growth and profitability of ... to High risk potential (loss/reputational) + Acts as the highest point of escalation /contact within the store for issues raised from customers, other internal groups… more
- WATTS (North Andover, MA)
- …reputation - and we have a dynamic future ahead. As the Global Commodity Manager for casting & machining, you will develop and execute strategic sourcing strategies ... our teams (Engineering, Product Management) and external suppliers. + Provide escalation support for site purchasing managers and improve supplier performance… more
- Amazon (North Reading, MA)
- …last mile) and internal teams. We are seeking a seasoned technical product manager to own the technical roadmap for workcell onboarding and management product suite. ... Sr. PM-T, you will lead high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical… more
- Amazon (North Reading, MA)
- …fulfill orders with unmatched accuracy. The Business Strategy and Concepts (BSC) Finance Manager is a pivotal role responsible for strategic support within the FTR ... incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of solving complex business challenges… more
- GE Aerospace (Lynn, MA)
- …that affects the lives of millions around the world! As a contract performance manager , you will have a major impact on GE Aerospace profitability through owning ... by driving business reviews on a regular cadence, with the responsibility to escalation frequency & attendance as defined by standard work + Assure timely resolution… more
- Farmer Brothers (North Billerica, MA)
- The **Area Route Manager (ARM)** is responsible for overseeing a team of Route Sales Representatives and Route Sales Associates, in an assigned market. Primary ... discuss any customer issues, and provide updates on priorities. + Provide escalation to resolve customer's issues quickly and drive customer satisfaction. + Adhere… more
- Takeda Pharmaceuticals (Lexington, MA)
- …true to the best of my knowledge. **Job Description** The **Senior Manager Omnichannel Launch Excellence, Medical Digital Engagement & Insights (Sr. Mgr., MDE&I)** ... excellence, and propose ways to leverage industry-leading technical strategies. + Escalation Management: Identify and mitigate MDE&I strategic roadmap risks, resolve… more
- MIT Lincoln Laboratory (Lexington, MA)
- …reporting + Identify ways to mitigate future risk to the Laboratory + Recommend escalation of systems of interest for policy violations and risk to the threat ... This position is under general supervision of the Cyber Security Sector Manager This position does not have direct financial responsibility. However, technical… more
- Amazon (North Reading, MA)
- …and business stakeholders. * Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus ... constraints. A day in the life Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment,… more
- Amazon (North Reading, MA)
- …shipping, inventory control, cost, and all related SLAs, KPIs, CIs. * Escalation point for NA Distribution team * Responsible for quality, performance, and ... capacity of contract logistics providers. * Support business cases for new distribution strategies. * Thought leader for cost efficiencies and frugality initiatives. * Drive operational excellence by developing and improving KPIs and SLAs. * Manage daily plan… more
- Target (Wilmington, MA)
- …for AP team leaders in your district/market + Lead investigative and verbal de- escalation classroom trainings; facilitate other trainings as needed for your AP team, ... store or district + Maintain all required training + Manage the identification and resolution of internal investigations; complete internal interviews for your store and nearby stores at the discretion of your leader + Anticipate and identify theft and… more
- Amazon (North Reading, MA)
- …large-scale Engineering and/or Manufacturing operations. As a Sr. Technical Program Manager , you will anticipate bottlenecks, provide escalation management, ... operations at Amazon Robotics. We are looking for a Technical Program Manager to solve innovative problems via business process and technology innovations. The… more
- Tufts Medicine (Burlington, MA)
- …Quality and Physician advisors and leaders. The Director oversees the manager and clinical documentation specialists (CDSs) in planning, implementing improvements, ... movement towards correct principal diagnoses, and CMI Provides strategic oversight of manager (s) and CDSs, helps develop a collaborative team, and manages multiple… more