- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. ... issues and improve operational efficiency. * Train and mentor entry-level help desk staff, fostering skill development and knowledge sharing. * Prepare reports… more
- Robert Half Technology (Woburn, MA)
- …Bachelor's degree required Must be a US citizen or permanent resident. Must be self-motivated and a self-starter. 2+ years of experience in an information technology ... role or related discipline required 2+ years of experience in a support or service role, actively interacting with customers on a regular basis required 2+ years of experience with maintenance and repair of computer hardware required 1+ year of project… more
- Parker Hannifin Corporation (Woburn, MA)
- …or problems by identifying, researching, and resolving technical problems. The Senior IT analyst will help support a variety of IT processes and manufacturing ... Digital & IT Senior Analyst Location : Woburn, MA, United States Job...incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + This role is… more
- Tufts Medicine (Burlington, MA)
- …on call support rotation, troubleshooting and resolving system issues escalated by the Help Desk . 17. Collaborate with vendor support personnel to research and ... resolve vendor product issues. 18. Participate in vendor user groups and online listservs, and review contents of vendor updates, to ensure optimization of the capabilities of the assigned applications. 19. Participate in cross-training, as a trainer and a… more
- Tufts Medicine (Burlington, MA)
- …most skilled level of response. Troubleshoot and resolve system issues escalated by the Help Desk . 20. Collaborate with vendor support personnel to research and ... resolve vendor product issues. 21. Participate in vendor user groups and online listservs, and review contents of vendor updates, to ensure optimization of the capabilities of the assigned applications. 22. Participate in cross-training, as a trainer and a… more