- UKG (Ultimate Kronos Group) (Lowell, MA)
- …you. **About The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …respiratory conditions. Job Summary The ITSM Manager is responsible for the ownership and management of IT Service Management and its functions as ... operation, continuous improvement and governance of the lifecycle of IT Service Management + Develop...required and + Demonstrated knowledge of effective Information Technology Service Management ( ITSM ) best practices… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …by you. **About the Team:** Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... Engineering, Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS...support for all the ongoing incidents and aligns with ITSM 's strategic direction. Collaborating directly with the leadership team… more
- MIT Lincoln Laboratory (Lexington, MA)
- …of a transformative initiative that builds on the success of our Information Technology Service Management ( ITSM ) module implementation. We are expanding the ... platform to deliver an employee-focused portal designed to centralize service requests, provide a seamless and consistent user experience, streamline critical… more