- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- R1 RCM (Austin, TX)
- …attention to the departmental functions: high quality customer service , proper procedures, quality assurance , patient privacy, and confidentiality ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** , you'll be… more
- Amazon (Austin, TX)
- Description MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Quality Assurance Engineer II Job Location: Austin, Texas Job ... plans, test cases, and drive continuous improvements to the quality assurance processes using Internet and Web...box tests. Work closely with engineers, business owners, and customer service professionals throughout the development and… more
- Deloitte (Austin, TX)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Amazon (Austin, TX)
- …a fun, fast-paced dynamic team environment. Basic Qualifications - 6+ years of quality assurance engineering experience - Knowledge of QA methodology and tools, ... report testing results, and be a vocal proponent for quality in every phase of the development process -...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Cardinal Health (Austin, TX)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Austin, TX)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- Applied Materials (Austin, TX)
- …improvement methods. Provides leadership and support to subordinates in meeting quality assurance system requirements along with department and company ... new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips… more
- Amazon (Austin, TX)
- … quality while architecting test frameworks for our delivery experience and customer service operations. In this role, you'll develop comprehensive test ... tools-developing frameworks that validate complex integrations between transportation systems and Customer Service . Your work will directly improve delivery… more
- CVS Health (Austin, TX)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Austin, TX)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Austin, TX)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- NCR VOYIX (Austin, TX)
- …and the payments industry, we invite you to apply. Key Responsibilities: + Conduct quality assurance audits on newly onboarded accounts to ensure data accuracy ... and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to...and compliance. + Perform quality assurance audits on fulfilled maintenance requests… more
- CVS Health (Pflugerville, TX)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Amazon (Austin, TX)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Google (Austin, TX)
- …contacts. + Collaborate effectively with cross-functional teams (local markets, training, quality assurance , and engineering) to present findings, advocate for ... operations or relevant industry + Experience in contact center or customer service . + Experience conducting data analysis, performance reviews, and process… more
- Prime Therapeutics (Austin, TX)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Cognizant (Austin, TX)
- …offerings like System Modernization assurance , Business Process Assurance , Quality Engineering, Cloud Platform Assurance , Customer Experience ... ideal opportunity for you! About Cognizant's QEA Practice: We are the largest Quality Assurance Practice Globally servicing 800+ Clients. We bring the industry… more
- Cognizant (Austin, TX)
- …offerings like System Modernization assurance , Business Process Assurance , Quality Engineering, Cloud Platform Assurance , Customer Experience ... ideal opportunity for you! **About Cognizant's QEA Practice:** We are the largest Quality Assurance Practice Globally servicing 800+ Clients. We bring the… more
- Incora (Jonestown, TX)
- …at the heart of our business. The QA Tech is responsible for Quality Assurance activities associated with receiving inspection, labeling, storing, and shipping ... simultaneously + Proven ability to work well and provide quality service to internal customers, as needed...to internal customers, as needed + Proven excellence in customer service and professional communication across multiple… more