- Rocket Software (Austin, TX)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Amazon (Austin, TX)
- …Coach, mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach ... teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team, you will… more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- Amazon (Austin, TX)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business… more
- Datavant (Austin, TX)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... adjustment projects and reports on project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and consulting… more
- Amazon (Austin, TX)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- EBSCO Information Services (Austin, TX)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers to ensure… more
- Datavant (Austin, TX)
- …flow of data across our platform. You will work closely with our other engineering manager and our Customer Success team to ensure successful go lives. ... the technical vision** for Datavant's delivery of Site Connect. + **Partner with Customer Success and Product to lead successful go lives.** + **Be a critical… more
- Confluent (Austin, TX)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer ... an important Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides … more
- Amazon (Austin, TX)
- …drive business growth with some of the most influential Consumables Vendors and the AVS Customer Success Manager team. AVS Supply Chain Managers have a ... Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Supply… more
- Sage (Austin, TX)
- …for a highly organized, diligent, and adaptable Account Manager to join our Retail Customer Success Team. The purpose of the Account Manager role is to ... to be even more effective. Skills, know-how and experience: * Prior experience in Customer Success OR equivalent history of increasing customer satisfaction,… more
- Airtable (Austin, TX)
- …customers are misusing the service. + Be an integral partner to the Technical Account Manager , Account and Customer Success Managers in our overall mission ... a bridge between their needs and our platform. Each customer 's use case is unique, but all require Airtable's...your unique vantage point and pattern-matching skills to highlight customer pain points to the Product team and service… more
- Realtor (Austin, TX)
- …and building confidence through expert guidance. **The Role:** The **Partner Success Manager ** is responsible for managing strategic partner relationships ... our company OKRs. The primary goal of the **Partner Success Manager ** is to drive revenue growth...of accounts and to work collaboratively with sales and customer success teams to achieve renewal, growth… more
- Sprinklr (Austin, TX)
- …de-risking challenges, and driving alignment across Sales, Product, Implementation, Support, and Customer Success . + **Shape the strategy during pre-sales** , ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer...long-term success . **What You'll Do:** As the ** Success Program Manager ** , you will lead… more
- Amazon (Austin, TX)
- Description We are seeking a seasoned Event Product Marketing Manager (PMM) to oversee our portfolio of event technology solutions spanning our global event suite. ... person for 3P event tech partners for escalations, staffing issues or customer service problems. * Research, evaluate, and onboard new technologies and technology… more
- PagerDuty (Austin, TX)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- DXC Technology (Austin, TX)
- …or equivalent combination of education and experience + 5-7 years of experience in Customer Success , Account Management, or a technical customer -facing role. ... the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we **Location:** This is a remote… more
- Renaissance (Austin, TX)
- …of our wonderful Customer Success team! The responsibilities of a Digital Customer Success Manager - Scaled are: The Digital Scaled CSM goals are ... part of the team, collaboration and partnership is essential for driving customer success and achieving renewal goals for assessment and instructional tools! As… more
- Wolters Kluwer (Austin, TX)
- …within the US + Partner with the Managed Services Team and the territory Account Manager to ensure customer retention/ success . + Partner with the Managed ... sales tech stack application(s) + Work closely with the assigned Account Manager , Customer Service and Billing to solve billing/service issues that could affect… more