- Mass Markets (Savannah, GA)
- …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance,… more
- Mass Markets (Garden City, GA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Teleperformance USA (GA)
- …**Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and exceed all aspects of ... other related duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and procedures are adhered… more
- Mass Markets (Garden City, GA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... as a trusted partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee… more
- AECOM (Atlanta, GA)
- …Join us. **Job Description** **AECOM** is actively seeking an experienced Traffic Monitoring Call Center Supervisor for employment in Atlanta, GA. ... the work atmosphere promotes positive morale in the dispatch center + Interact with trainers to identify and improve...co-workers (internal customers) and Customers Willingness to be on call 24/7 and respond to after-hours call … more
- Bank OZK (Alpharetta, GA)
- …Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs ... quality related coaching and feedback discussions with call center staff. + Delivers feedback and/or...+ Communicates an agent's progress regularly to the agent's supervisor . + Recommends, develops, and/or conducts additional agent training… more
- Mass Markets (Garden City, GA)
- …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- State of Georgia (Laurens County, GA)
- CSC Supervisor 3 - Hazlehurst (CDL Center ) Georgia...prosperous and a place we are all proud to call home. Many of the following benefits are available to ... Job Share this Job Sign Up for Job Alerts CSC Supervisor 3 - Hazlehurst (CDL Center ) Duties and Responsibilities: The Georgia Department of Driver Services,… more
- Mass Markets (Garden City, GA)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in… more
- Mass Markets (Savannah, GA)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Ryder System (Atlanta, GA)
- …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- ABF Freight (Atlanta, GA)
- …a career. DC Support Supervisors are primarily responsible to fill vacant supervisor positions at Distribution Centers and Service Centers through the ABF system, ... by the Manager of Relief Supervision. The DC Support Supervisor is also responsible for ensuring all DC and...is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards,… more
- Staples (Lithia Springs, GA)
- …and expertise to our customers. **What you'll be doing:** The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment Center ... expectations are met. You will collaborate with the Fulfillment Center Team Manager and the other management of the...individuals with disabilities that need additional assistance at any point in the process, please call ### for more… more
- Mass Markets (Savannah, GA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Savannah, GA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... sure to grow. We offer many advancement opportunities including Supervisor , Trainer, Talent Acquisition, and Operations Management. POSITION RESPONSIBILITIES WHAT… more
- Pearson (Atlanta, GA)
- …School Diploma or equivalent required. * Must possess excellent customer service skills. * Call center experience is preferred. * A very friendly and helpful ... Responsibilities * These positions will include shifts which cover center hours from 7am to 11pm Monday through Friday...support resources. * May be times where escalation to on- call Support Shift Supervisor is necessary. These… more
- HD Supply (Tucker, GA)
- …Life, 401k, Vacation, Sick Time + Proficiency with Microsoft Outlook/Word/Excel + High-Volume Call - Center Experience preferred + Must be able to pass a ... of credit concessions. + Refers complex, non-standard problems to supervisor . **Nature and Scope** + Selects correct processes from...advice and guidance on non-routine or problem areas from supervisor . Deviations from the norm are cleared by the… more
- Haralson Nursing & Rehabilitation Center (Bremen, GA)
- Haralson Nursing and Rehabilitation Center is seeking an experienced RN/LPN Supervisor to oversee all aspects of operating a unit within a health care facility, ... shift(7p-7a) Part time Thursday and Friday Duties of RN/LPN Supervisor : + Oversee unit + Assist with treatment and...+ Participate in annual evaluations of staff + Take on- call hours on weekends and holidays as assigned +… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more